This is something that often happens between scientists and non-scientists.
A scientist with an expertise in the field that comes from years of studying and experience, meets with a non-scientist who has read about the same field on the internet.
- The non-scientist will say something to show how much they know... for example they will say "the second law of thermodynamics means that the universe tends towards disorder".
- The scientist will recognize this as a simplification of the real science and will agree.
- Then the non-scientist will continue to talk, this time pushing the simplification too far. They will say something that is a misunderstanding such as... "so this means that life can't evolve to a more complex form (i.e. a living organism) from simpler forms (i.e. molecules).
- The scientist will try to explain where the non-scientist is wrong. Now the scientist has real knowledge
from years of study that the non-scientist doesn't have.
- The scientist can't use mathematics because the non-scientist doesn't understand that. The scientist can explain what terms like entropy really mean, because the non scientist doesn't have the background.
- What the non-scientist has is simplistic, dumbed down philosophical explanations about what terms like "entropy means". And the non-scientists can't see how they are misunderstanding the topic because they don't have the knowledge or background.
What often ends up happening
is that the non-scientist relying on simplifications, misunderstandings and things they read on the internet insisting that the real scientist is wrong. The real scientist will sometimes try to be patient and to give a good explanation, but these things are complicated and the non-scientist usually decides to stick with their simple understanding anyway.
This is a frustrating process for scientists. The real solution is for everyone who wants to do science to take the time to get a real education (including the mathematical background).
Of course the scientists (that is institutional scientists) go on advancing the knowledge at the core of semiconductors, and medicine, and space travel, and materials and so many other things. And the non-scientists continue to come up with weird theories and misunderstandings on the internet.
The real problem, in my opinion, is when society doesn't listen to to scientists on matters of science. Scientists don't know everything. But lack of willingness to accept scientific expertise from the experts is a problem when it comes to important scientific questions like climate change, or preventing epidemics, or how to produce enough food.