@spendius,
spendius wrote:
What a bad mannered lot you must be. I suppose it's why you're so productive but is it worth it? It sounds like you're all snarling at each other as a matter of course.
Not true, Spendius. I am pretty laid back. Some A2Kers I have met can attest to that, I think. And my employees are pretty laid back.
I have been in retailing for -wow- 35 years. I have a few rules. Employees should make eye and verbal contact when someone comes in. Never walk away from a customer because the phone rings. They will call back or someone else will answer it. Ringing up a customer while talking on the phone is bad. If it is a personal call, you will be fired (never happened).
A few years ago, midst the gathering storm of the recession, a couple of employees left due to unrelated reasons. The remaining 13 came to me with an idea: don't replace those folks and instead give raises to them. They, amongst themselves, would make sure that all shifts would be covered.
Today we had 3 trucks pull up with stuff. Probably 4000 pounds of stuff. My folks, male and female, unloaded it all and got it in so the trucker could get on quickly to his next stop.
"A bad mannered lot"? I don't think so, Spendius.
Rather they understand the economy that is evolving, unlike the guy sitting in his underwear in the basement of his mom's house pretending to look for work by thumbing through the phone book.