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Scorecard logic to measure performance of managers

 
 
Reply Thu 14 Dec, 2017 05:48 pm
Hello,
I need to create a scorecard where I can compare and contrast 3 different managers on one single measures/metric. The problem I'm having is to come up with a defend-able and fair scorecard logic/concept on comparing these 3 managers based on missed deadlines on their respective tasks. Few things I have to mention: These managers don't have equal amount of workload meaning:

- Manager #1 has 100 tasks of which 20 of them missed their deadline
- Manager #2 has 50 tasks of which 10 of them missed their deadline
- Manager #3 has 25 tasks of which 5 of them missed their deadline

At first look, mgr#3 has the least amount of missed deadlines, so he should have the highest rating/score compared to others, but that's obviously not the case as he only had 25 task on his desk compared to mgr#1's 100 tasks. I've tried using weighted average method but couldn't come up w/ something.

I was wondering whether any of you can suggest me a logic that can enable me to rate these three managers based on above-mentioned data. The scorecard can be a 5-star rating, RAG status or a 100 points scale. I am not much concerned about the cosmetic of the scorecard at this point.

Any help/guidance will be greatly appreciated.
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fresco
 
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Reply Fri 15 Dec, 2017 06:56 am
@balthazar49,
The data at the moment looks cntrived. I suggest that you should base your actual ratings on completion of same/similar tasks and the extent of the 'miss'.
balthazar49
 
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Reply Fri 15 Dec, 2017 01:34 pm
@fresco,
thanks for your response. your point is valid regarding the different nature of tasks, but to make the problem less complicated, i will have to assume that all tasks regardless of manager have the SAME degree of difficulty. hope i didn't misunderstand your point.
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