@Krommydasmary,
If you want the theory for the test:
z = (x - mean) / sigma
z = (36 - 48)/14 = -0.857
Look up the cumulative normal distribution for that z score and you get 0.1956
For the second part, look up the z score for a cumulative normal distribution value of 0.05. It is -1.645, so that is z.
-1.645 = (x - 48)/14
x = 24.97 months (round down to ensure that the company pays no more that 5%)