jcboy
 
Reply Wed 26 Dec, 2012 04:37 pm
I use to get Netflix through my PS3 player but I cancelled it months ago. You couldn’t watch a movie without it stopping every 15 minutes, too many streaming problems.

The new TV we just got has built in WiFi so I thought I would try Netflix again since now it will be going through our wireless router, it’s a lot better then the PS3 player but it still stops at least three times during a movie. I’m guessing the only way to go would be an Ethernet connection straight to the modem. I was hoping I didn’t have to go that route. Does anyone else have this problem?
 
View best answer, chosen by jcboy
JeffreyEqualityNewma
 
  3  
Reply Wed 26 Dec, 2012 05:58 pm
@jcboy,
Morgan that problem has been around for a while. Did you change to the new lightening Internet? If not you'll always have that problem with Netflix, unless you connect via Ethernet cable.
0 Replies
 
tsarstepan
  Selected Answer
 
  4  
Reply Wed 26 Dec, 2012 06:17 pm
@jcboy,
I used to have that problem with Hulu Plus. Like Jeffrey figured out, it's an ISP issue not necessarily a hardware issue of yours. I bet the problem starts sometime after 5PM when your neighbors who share the same ISP are also streaming and/or large video files at the same time after work.

Time Warner Cable recently upgraded its broadband service and so far (knock on wood) our internet is spot on.
jcboy
 
  3  
Reply Wed 26 Dec, 2012 06:28 pm
@tsarstepan,
I’m going to give the cable company a call tomorrow. I didn’t know about this new high speed Internet and you're right, it's slower at night! I never pay attention to anything the cable company mails me except the bill.

I like the new Netflix because they have a channel just for kids and we can block out everything else on Antonio’s TV.
0 Replies
 
DrewDad
 
  2  
Reply Wed 26 Dec, 2012 06:37 pm
@jcboy,
Glad you're looking into it being and Internet provider issue, because that's what I was going to suggest.

The speed between your device and your router is likely to be much higher than your Internet speed, so I doubt that changing the connection to the router will make any difference.
ossobuco
 
  2  
Reply Wed 26 Dec, 2012 06:43 pm
@tsarstepan,
I just signed up for netflix again, this time streaming, and I've been chicken to try it.

So, thanks for this thread. We'll see. I have dsl.
Uh oh.
0 Replies
 
jcboy
 
  2  
Reply Wed 26 Dec, 2012 07:19 pm
@DrewDad,
Thanks again DD. We spend enough money with our cable company each month, the high speed couldn’t be much more.

And Osso I hope you got the 30 day free trial like we did. I believe it's going to be a problem with DSL.
ossobuco
 
  1  
Reply Wed 26 Dec, 2012 08:23 pm
@jcboy,
Grrrr, if so.
jcboy
 
  2  
Reply Thu 27 Dec, 2012 08:10 am
@ossobuco,
I just got off the phone with my cable company, they’re coming out tomorrow to switch out my router and modem for the faster one, only cost $12.00 more a month so probably worth it. If this doesn’t solve my Netflix issues I’ll have to dump them again lol.
0 Replies
 
rosborne979
 
  2  
Reply Thu 27 Dec, 2012 09:47 am
@jcboy,
I use Netflix through wifi all the time and it almost never has any problems. So I would guess this is more of a service provider issue than a wireless issue for you.
0 Replies
 
DrewDad
 
  2  
Reply Thu 27 Dec, 2012 10:07 am
@ossobuco,
Depends on your speed. I was using our Roku player at my mother's house, and she has DSL. Netflix and Amazon instant videos worked OK, but Hulu was atrocious.
ossobuco
 
  2  
Reply Thu 27 Dec, 2012 10:21 am
@DrewDad,
Thanks.
jcboy
 
  1  
Reply Fri 28 Dec, 2012 01:14 pm
@ossobuco,
The cable company came out and upgraded our modem. With this new modem we don’t even need the wireless router, it’s all in one. I think its going to be fine now, Netflix sure loaded a lot faster then it did before!
jcboy
 
  1  
Reply Fri 28 Dec, 2012 01:25 pm
@jcboy,
Oh well so much for that. I had a movie on and it just stopped and said it was retrieving data. Evil or Very Mad I'm going to take a nap!
tsarstepan
 
  1  
Reply Fri 28 Dec, 2012 01:36 pm
@jcboy,
Do you mind telling us which movie it was JC? I often wonder if the most popular movies might lag server wise if too many people are trying to stream it at the same time.
DrewDad
 
  3  
Reply Fri 28 Dec, 2012 01:39 pm
@tsarstepan,
The more popular a movie is, the more sites Netflix caches the movie at. In my experience, it's the less-popular movies that have the biggest problems with streaming.

I've also noticed that different devices have vastly different performance. I wonder if the agent on his PS3 is just not very efficient....
tsarstepan
 
  1  
Reply Fri 28 Dec, 2012 01:50 pm
@DrewDad,
Yeah. That makes a bit of sense DD.
0 Replies
 
ehBeth
 
  1  
Reply Fri 28 Dec, 2012 02:28 pm
@DrewDad,
DrewDad wrote:
I wonder if the agent on his PS3 is just not very efficient....


according to the OP, he's using the new system (new TV with built-in WIFI) not the PS3
sozobe
 
  2  
Reply Fri 28 Dec, 2012 02:36 pm
For what it's worth, I started using Netflix about a month ago. For the first few weeks we used my old internet connection (DSL, 1.5 mbps) and then last week we got a new cable internet connection (15 mbps).

Netflix never stalled or anything all the way through. The big difference has been picture quality. On the old connection it was lo-fi and eh -- it's very crisp and clear with the new connection.

We access it via Apple TV.
0 Replies
 
jcboy
 
  1  
Reply Fri 28 Dec, 2012 02:56 pm
@tsarstepan,
tsarstepan wrote:

Do you mind telling us which movie it was JC? I often wonder if the most popular movies might lag server wise if too many people are trying to stream it at the same time.


Oh I just woke up lol. It was The Grey with Liam Neeson. Netflix loaded quite a bit faster but I was only into about 15 minutes of the movie when it stopped.

Going out to dinner tonight but I'll try it again tonight.
 

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