@skgola01,
Somewhere the grounded circuit conductor (white) is open. It may come from the switch box. You can check and see if the neutral is open at the fixture or switch box.
No! You should not use the fixture using the ground as a circuit conductor. This puts current on all the grounded surfaces and is a shock hazard.
Quote:what should I do with the white wire in the fixture?
If you are not knowledgeable with locating the open white conductor, call a qualified electrician and get it repaired.
Why is the fixture controlled by two switches and not just one???