Maintenance EC4 75

The EC4 75 is a softener and it requires no yearly maintenance.

Ask the dealer what is included with the service they are offering.

Person from customer service said flush or was the brine resin test voltage, check O rings, valves, and test water..... They called it preventive maintenance
And they r charging 175

Sounds like a waste of your money

Thank u very much for the advice... Is there something u consider I should do to the unit to keep it in working condition??

Use quality Diamond Crystal (or equivalent) salt and find an independent H2O specialists that knows Fleck control valves. RainSoft control valves are Fleck valves.

Thanks I already use diamond crystal... What's the difference betwn the brine block of salt, the pellets, and the different Colors, Red out, sun gems ????

Blocks have less surface area and tend to dissolve slower and more consistently.

Pellets are sometimes easier to handle, but they usually dissolve faster than blocks.

Pure white is the color you want for both.

Thank you very much.... The softener is making a very loud clanking noise when the regeneration is in effect is that normal???? I don't remember hearing it before... But then I had never pay attention to it.

It's not normal, see if the drain line is rubbing against anything.

The drain line is clear of anything around it the noise it was making has reduced a little but is still makes a clanking sound when it starts the regeneration and a couple of times after that as well .... I have found a person that seems to know about fleck control valves and should be here this weekend to c if something is wrong or not... Thanx for the help