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How exit Private mail

 
 
Reply Wed 21 Nov, 2012 12:30 pm
I continually get a message "You've got mail! Click here to go to your inbox and read it" to which however I was sure I had replied, yet the notice remains

Bill and Dj: Did you in fact receive my repeated replies

Otherwise anyone guess what I'm doing wrong but if I'm not then how do I delete the notice

Thanks fellas
 
Butrflynet
 
  4  
Reply Wed 21 Nov, 2012 12:45 pm
@dalehileman,
You have to actually click on and open the individual message.

Often times, the message is short enough to be completely read without actually clicking on and opening the message template.

If the message is not clicked on and opened, it does not send a signal saying it has been read and the "new mail" alert can now be turned off for that message. This means the software will continually give you the "new mail" alert until you do what is necessary for it to receive the signal that the mail has been read.
ehBeth
 
  3  
Reply Wed 21 Nov, 2012 12:55 pm
@dalehileman,
sometimes you have to go down the list to find an unopened message - clicking on "you've got mail" does not take you to the unopened message - you've got to search for it

if you've got two or three in a row from one person - you have to make sure you look at each one separately
dalehileman
 
  1  
Reply Wed 21 Nov, 2012 01:36 pm
@Butrflynet,
Quote:
You have to actually click on and open the individual message.
Thanks But I did that at once, getting the message and a blank window apparently for reply, answering accordingly, then of courses saving. It's just not immediately apparent how one replies

Now both his message and mind are saved but still the notice remains. So I sent about 15 minutes attempting to navigate the a2k privates then finally was successful. However I don't remember what it was I did

Obviously I'm dong something wrong. If there are more than one way to go wrong I'll always find the ones that don't work

But thanks But, your input is appreciated mightily


0 Replies
 
dalehileman
 
  1  
Reply Wed 21 Nov, 2012 01:40 pm
@ehBeth,
Quote:
clicking on "you've got mail" does not take you to the unopened message - you've got to search for it
Thanks Beth, I'll take that under advisement. In a week or so experimenting I might learn the correct technique

Apparently my replies get through ok but problem is the notification remains, suggesting that I hadn't answered
ehBeth
 
  3  
Reply Wed 21 Nov, 2012 02:04 pm
@dalehileman,
the notification has nothing to do with whether you've responded

if there is still a notification it means there is a message you have not looked at

it may mean that you have to go down your entire list in your inbox and open each one

you do not have to respond to pm's to get the notification to go away
dalehileman
 
  1  
Reply Wed 21 Nov, 2012 02:43 pm
@ehBeth,
Quote:
the notification has nothing to do with whether you've responded
Evidently so. However one might it expect it to disappear upon one's response

Quote:
if there is still a notification it means there is a message you have not looked at
I am woefully embarrassed to observe this had later occurred to me but I wouldn't admit

Quote:
it may mean that you have to go down your entire list in your inbox and open each one
I presume by "inbox" you mean one or more of the eight links across the top of the page

Quote:
you do not have to respond to pm's to get the notification to go away
I had assumed a notification stays til I answer it

However it's becoming clearer and clearer. By an inadvertent keystroke I recently made to appear a compilation of all the recent messages to one of my correspondents, much simplifying things. However I still don't know how I did it

I"ll eventually figure it out with your help of course and thanks once again
Region Philbis
 
  2  
Reply Thu 22 Nov, 2012 07:39 am
@dalehileman,

check the Date column.
unread PM's are black; once you open them, they turn grey...

http://i1176.photobucket.com/albums/x336/RegionPhilbis/PM.jpg
dalehileman
 
  1  
Reply Thu 22 Nov, 2012 12:48 pm
@Region Philbis,
Quote:
once you open them, they turn grey...
Thanks Phil I'll remember that

However doesn't or shouldn't the notification disappear entirely when answered
ossobuco
 
  2  
Reply Thu 22 Nov, 2012 01:02 pm
@Region Philbis,
I didn't know that (duh!)
0 Replies
 
ossobuco
 
  2  
Reply Thu 22 Nov, 2012 01:04 pm
@dalehileman,
ehBeth already explained, go back and read her post.
dalehileman
 
  1  
Reply Thu 22 Nov, 2012 02:13 pm
@ossobuco,
What Beth said was,
Quote:
you do not have to respond to pm's to get the notification to go away
in which yes it is suggested but not stated

Still it implies there are other ways, also not stated, and which I'm sure are quite obvious to those in the know but which in my foggy condition escape me

Thus the intricacies of communication escape a surface glance but thank you anyway for your input
ossobuco
 
  1  
Reply Thu 22 Nov, 2012 02:15 pm
@dalehileman,
The notification goes away if you click on the post not previously clicked on.

The mechanics have to do with whether or not you have clicked on a pm.

Also go back and see what Region said; that helps to see what you missed.
0 Replies
 
ehBeth
 
  2  
Reply Thu 22 Nov, 2012 02:15 pm
@dalehileman,
dalehileman wrote:
However doesn't or shouldn't the notification disappear entirely when answered


yes.


however if you haven't read ALL of the messages in your inbox, the notification will not go away


make sure you have read/opened all of the messages in your inbox, not just the most recent ones
0 Replies
 
ehBeth
 
  2  
Reply Thu 22 Nov, 2012 02:17 pm
@dalehileman,
dalehileman wrote:
Still it implies there are other ways


once again - you have to open/read all of the messages in the inbox to make the notification go away

dalehileman
 
  1  
Reply Thu 22 Nov, 2012 02:25 pm
@ehBeth,
Forgive me Beth, and you'll probably wonder at my ignorance but where is that inbox situated, how is it labeled

I have eg opened, read, and replied to a message but still the notification remains

If you're not yet frustrated with me or bored to death, with your reply you might also send me a PM so I may verify your response

Thank you again for your perseverance
Butrflynet
 
  3  
Reply Thu 22 Nov, 2012 04:04 pm
@dalehileman,
If you refer to the tutorial that you've been given links to in the past, there are screen images with circles around the "Inbox" so you'll know exactly what it is people are referring to when they say, click on the Inbox. The Inbox link is at the top of every page you access on A2K.

Because I know how much you resist using that tutorial, here's a copy of one of the screen images with the circles around the "Inbox." It also shows the column of dates that people are pointing you to.

http://lh4.ggpht.com/_z2t3-2ANqrg/TBHm1eoh-WI/AAAAAAAABc4/dll6xAgXDcw/s800/Image18.jpg
dalehileman
 
  0  
Reply Thu 22 Nov, 2012 04:13 pm
@Butrflynet,
Quote:
If you refer to the tutorial that you've been given links to in the past
Yea, But you'll have to forgive an old fart

Quote:
The Inbox link is at the top of every page you access on A2K.
Yes But now I remember. I can just make it out after magnifying a couple of times. Once more, repeatedly, revisited still again, many thanks
izzythepush
 
  2  
Reply Sat 24 Nov, 2012 08:51 am
@dalehileman,
A problem I have, not just with pms but with texts, is that if I can read the message in its entirity, I sometimes won't bother clicking on it, and then wonder why I've still got a message outstanding.
dalehileman
 
  1  
Reply Sat 24 Nov, 2012 12:16 pm
@izzythepush,
Thank you Izzy, I'm glad to hear there's at least two of us
0 Replies
 
 

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