@mihanni21 ,
For each question you need to determine the z score. The formula is
z = (x - mean)/standard deviation
They've made it easy for you by making the SD=1. Once you have the z score, look up the cummulative distribution for that z score in a cum prob table (or use the function NORMDIST in Excel and just enter the value of x, the mean, the standard deviation and then TRUE for cummulative.)
Use this approach over and over. As an example, for the first one, find the cum prob for 7.5 and substract the cum prob for 2.5. In part b, multiply the probabilities by 200 to get the number of expected users.