Rainsoft Problems

Forums: Home Improvement, Rainsoft, Water Softener, Water Softeners, Question
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I removed my brine tank and clean it out but when I put it back into place and added salt I notice that it did not seem to be using any salt. I spoke with a plumber and he told me to add 4gals of water to the brine tank. It still does not look like it has used any salt. I have manually set it to regen and still does not seem to work. I have a AM24 timer. How do I check to make sure it is working properly?

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@alchevy70,

Many things could cause this: dead clock motor, sheared pin, worn O rings on the piston and brine injector are the 1st things I would look for.

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@H2O MAN,

I am glad I found H2O Man's forum even if I'm not sure how to start a thread or anything yet.
I am having a similar problem. My parents have a RainSoft Gold Seires, installed in 2000, which was upgraded with the EC4 Valve in 2009. The nearest service man is over 2 hours away, and too expensive for their fixed income. As best as I have been able to determine, working with the limited information in the file on the unit, the brine tank is not working. It appears that there is no flow in or out of the tank during a regeneration cycle. I am reluctant to just start taking things apart, especially without a good diagram of the brine tank float valve and related components. Any help is greatly appreciated.

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@FiatBen,

Give me an email address and I'll forward what I have.

What state/town do your parents live in?

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@H2O MAN,

[email protected]
northwest Arkansas (Springdale)

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