@Dave A Terry,
I think you meant they took the car on 10/20/11, right?
What's your contract say?
They are under no obligation to "warn" you.
Your payment, you said yourself, was 13 days
overdue.
Unless the contract says differently, they can come at a minute after midnight on the day after the payment is due.
Joe(you're screwed and you are one holding the screwdriver.)Nation