@cicerone imposter,
Thank you for your reply.
I'm not sure you and I subscribe to the same definition of "logical." It seems very logical to me that an outfit who treats me honestly and fairly is no scammer. Further, from review of some other posts, albeit far fewer, my experience is not isolated. It would seem to me that any application -from Microsoft to freeware- stands a chance of causing system problems to some users; taking into account the exponential differences in hardware, firmware and platform configurations. My research has uncovered many people having trouble with the app itself, but I've yet to see anyone, including myself, suffering from credit card or other fraudulent agencies from this outfit. There's no shortage of problems by the obvious amount of posts, but I don't see anything that proves a direct cause and effect. Case in point: why don't any of this "malware" issues show up on my system. I do grant it possible to write code going after a particular configuration, but I don't believe it likely the case.
My opinion would dramatically change if I found several fraudulent charges on my credit card, or I found a root kit or other malware installing, but such is not the case. Perhaps the end user's expectations of what this product does and how it performs are vastly different -this I grant you without reservation, but using that as a standard of "scam" can be applied to damn near any application out there. As well, there are several claims of Trojan horses, but only subjective opinions that this app was the culprit. I again ask, why didn't these issues attack all of us?
As I've previously stated, I have nothing to gain by my positive review of my expierience, but I do not believe this outfit to be a scam. While the app may or may not solve your issues, they stand by their refund promise well enough for me, as opposed to others who don't answer refund request emails -where I would say that would be a scam.
If the app doesn't work, you can get a refund within 30-days of purchase. They credited my card within five days of my initial request. My system isn't afflicted with malware, and it uninstalled with less residual registry errors or junk files than most HP, Microsoft or like large publishers. This doesn't fit my definition of scam, and I find that a logical conclusion.
Steve