@Merry Andrew,
Merry, with the advice the other friends gave you, you should be able to finish having an avatar.
But, if everything fails, you could try this method:
1- Save the picture I posted (right click, save as: e.g. merry.jpg)
2- Go to gmail.com, yahoo.com or similar.
3- Open an e-mail account, in order to have a new address.
4- Go to avatar.com
5- Register with your new e-mail address.
6- Upload your picture there (you then have the choice: from your computer, from the internet, etc).
7- Select from your computer, then browse to the picture you saved firstly.
8- Check out if it's working, by logging off, then logging in again, you should see your avatar.
9- Open "my account" on A2K.
10- Change your e-mail address (just follow the instructions).
11- Clear your cache.
If you don't know how, type "clear your browser cache" on google.
Within a few minutes or a few hours, you should see your avatar displayed on A2K..