@ahinkle65,
Hi all,
Sorry to creap the thread, but we just bought a house with a Rainsoft silver apparenty configured for iron followed by a gold for softening. The manuals at the house are almost useless for other than routine stuff.
I figured out that the timer motor was bad on the silver unit, and so it did nothing. The gold unit had a salt reservoir that was empty, as the house had been vacant for 1.5 years. THe entire system is 4.5 years old
I manually regenerated the system, both parts after replacing the timer motor on the silver, and bought some iron fighting salt pellets. The results of this effort is that the water is now drinkable, no real taste, but the hot water smells and appears to still be pretty bad even after draining the hot water tanks.
The other problem is, the gold unit only regenerates when we hit the regenerate button, but not automatically at the programmed time. The simple manual covers the time ok.
Now, I could have called the RS people, but a couple of neighbors have told me it is useless, that the service calls are very expensive, and the results don't last, so we are trying to do what we can short of install all new gear.
I bought a RO system for the kitchen and refrigerator, and plan to install that shortly, mostly to eliminate any sodium that might be in the water, because my Mom is very salt sensitive.
Clearly the water here is very hard, lots of iron and maganese. When I drained the water heaters, it looked like grape coolaid!
Any more involved info on the RS system or suggestions on fixes would be appreciated.
Thanks,
Bill
vzew18av at verizon.net