It can't be said enough...
Companies do not send e-mails asking for information or distributing software or updates/patches.
Companies do not send e-mails telling you to go to their website, with a link in the e-mail, to update your personal information.
Companies do not IM individuals asking for credit card info or bank account info.
If you get an e-mail from a company asking for your credit card/bank account info, ignore it, or forward it to the companies abuse e-mail address; typicallyabuse@[company website]. Ex:
[email protected]
If you get an e-mail from a company asking you to go to "their" website and the e-mail has a link to that site. It's most likely the link will take you to a site that looks just like the companies website, however, if you look very closely at the address in the link, you will see it's not quite the correct address for that companies website.
Remember, e-mail From: and To: information can be spoofed, so it may infact say that it came from
[email protected], however, it's likely it didn't.