@Craven de Kere,
Please don't confuse constructive criticism with some sort of attack. I know that the launch is rocky and that things are still under construction.
I have to disagree with the implication that without a timeline there is no real commitment to fixing things. It just means there's less resources to dedicate to trying to predict the future and communicate it. Right now, the visibility I have for example is:
I estimate we have another few weeks to tackle the various bugs and tweaks we need to make that we already committed to (much of which are things that bother you, even if you don't know it yet). Then our big priority is restoring private messaging. I estimate that will take at most a few weeks.
Dude, that is
a timeline. It shows that there is understanding of some of the issues which have been raised by long-time users and a willingness to address those issues. I don't need you to write 'we'll have everything solved by Nov. 1st,' or anything like that; it's enough to say 'we're working on it.'
And, since you asked:
I think you are being unfairly sarcastic, and I think you know that this is a loaded question. Of course no such decision was made, but if you give me specific examples of the extra work I'll be happy to tell you why it's that way now and if it is likely to change in the short term.
- BBcode should be automatically on or at least given an option to be automatically on. I know that you have discussed changing this, I'm just making a list of stuff that takes more work then it used to.
- I used to be able to post politics topics without HAVING to add tags. Now I have to add them if anyone is to see them. This is an extra step.
- In order to do orderly nested quotes, it takes 5 steps where it used to take 1. I know opinions differ on the usefulness of this but the fact remains that it is a feature which was removed.
- In order to reply to the thread, I have to scroll to the top. Extra scrolling time = less time spent reading and writing.
- I can only see 8 topics at a time, I used to be able to see 20 or more. Extra scrolling time = less time spent reading and writing.
- Only 20 topics per page means I have to change pages constantly to see the newer stuff which has been posted. Extra clicks don't help the usability of the site.
- Lack of topic review in the 'posting' screen (other then the one you are replying to) is a definite feature loss, I know this has been discussed before in other threads so I won't go deeper into it.
- Avatars are too small to see and aren't accurately reflected on the user info screen. I have to click through to see what anyone's picture actually is and that's an extra annoying step.
- Navigation buttons should exist at both the top and bottom of the screen, or float in the manner of the side buttons. Every extra scroll or click required is wasted time and it's really not that difficult to replicate link buttons at the bottoms of pages.
And these are just the things I can think of off of the top of my head. There are many other issues which I know I have already seen you address that I have not listed here, as well.
I think part of my frustration comes from the lack of warning about the site changing. Now, I know that you had many topics on the upcoming change and that it was discussed in length; I didn't see any
of those topics because I never visit any other forum besides 'politics.' Why was there not a general email sent out to the user list warning of the upcoming changes? It would have made those of use who weren't aware that the change is coming a lot more prepared, rather then just logging on one day to find our PM's inaccessible and our search ability gone. I regularly link to A2K posts in many of the other places I visit on the web and every one of those links seems to be dead now, which I gotta tell you really really sucks.
It seems that in an effort to address certain problems that users have, you have created a whole new set of problems for other users, and we are now concerned about it. I understand your position; it is analogous to a cabinet-maker, working very hard on a new piece of furniture, only to be told that the new designs have significant problems that didn't exist in the old design. I'm sure it's frustrating to hear the criticism. But please take it as constructive. I'm not an ultimatum guy, I'm not looking to leave, and I'm certainly not trying to pin you down to specific dates to deal with requests which you may or may not feel are worth putting the time and money into fixing. I mostly want to hear the words,
we're working on it!
That's confidence-inspiring. Not knowing whether or not the issues will ever be fixed, or whether you even consider people's issues to be important, is not confidence-inspiring. It would be nice if you had a thread entitled 'things we are working on' and one entitled 'things that aren't going to change.' Not knowing which items fall under which list is frustrating for us users.