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Help Rainsoft flood

 
 
kmt1001
 
Reply Tue 15 Jul, 2008 05:17 pm
Hi all!!!

I need help desperately. We just installed a used Rainsoft system into our house. And the drain hose coming from the softener tanks popped off during a manual regeneration. 75 buckets of water later the water was still pouring out, unplugging the unit was no help. we had to turn the water off to get it to stop. My question is how long does that part of the cycle normally last? Any information would be most helpfully.
Thanks,
Karen
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Type: Discussion • Score: 1 • Views: 759 • Replies: 6
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Andy CWS
 
  1  
Reply Tue 15 Jul, 2008 05:27 pm
Have you tried putting the hose back on? Depending on the size of the tank, you could have 150 gallons of water used during regeneration.

Why did you get a used Rainsoft? Was it not working properly for the previous owner? Did you have your water tested? Has it been set for your particular water quality?

There are always a host of considerations when when installing used equipment by DIYers.

Good luck
Andy Christensen, CWS-II
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kmt1001
 
  1  
Reply Tue 15 Jul, 2008 05:44 pm
The goal is to reattach the hose. We were just wondering how much water we should expect to pour out. We were also slightly worried that it was stuck on regenerate and that's why so much water poured out. But if up to 150 gallons is/can be normal per regeneration than we should be ok to reattach the hose. And go from there.
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Andy CWS
 
  1  
Reply Tue 15 Jul, 2008 06:02 pm
I am usually asked that question when it is the drain that is in doubt. For example, a poor septic system which can only handle a very limited amount of water, or dry well that easily floods.

Do you have a sump on that floor that can take up the spilled water?

Andy Christensen, CWS-II
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kmt1001
 
  1  
Reply Tue 15 Jul, 2008 06:04 pm
We did a bucket brigade until we got the water shut off. luckily we had 3 buckets right above it and it's right by the backdoor. Not the workout I had planned, but it's cleaned up now.
0 Replies
 
Gary Slusser
 
  1  
Reply Tue 15 Jul, 2008 10:27 pm
kmt1001 wrote:
The goal is to reattach the hose. We were just wondering how much water we should expect to pour out. We were also slightly worried that it was stuck on regenerate and that's why so much water poured out. But if up to 150 gallons is/can be normal per regeneration than we should be ok to reattach the hose. And go from there.

I've seen many Rain Soft softeners, usually from .7 cuft to 1.5 cuft, and have never seen one large enough to use more than 50-60 gallons of water per regeneration and most, like 90%, won't use 30-35 gallons.

Also I sell large softeners, like 4.0 cuft and they barely use 150 gallons per regeneration (over an hour and a half).

Your old Rain Soft probably has a stuck piston and that can cause broken shear pins which means it is stuck in a regeneration. If so and I recall correctly, the motor runs and contact switches operate but the piston doesn't move.
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H2O MAN
 
  1  
Reply Wed 16 Jul, 2008 02:51 pm
Sheared pin, frozen piston and rotten drain tab are the first things I would check.

If the units sat unused for very long you would be well served to have the rubber parts refurbished.

NOTE: The control valves you have are obsolete and parts are scarce.
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