Here we go
In the 'Outgoing mail (SMTP) server' field type send.xtra.co.nz
do not check the SPA (Secure password authentication)
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To setup the new mail account in Outlook Express:
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Open Outlook Express
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Click on 'Tools' then 'Accounts'
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From the 'Internet Accounts' screen click on 'Add' then select 'Mail' from the drop down menu
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Type your name into the 'Display name' field as you would like it to appear in the "From" field of your outgoing messages and click next
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Type your full email address (
[email protected]) into the 'Email address' field and click next
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The 'Email Server Names' screen requires the following information:
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Select 'POP3' for 'My incoming mail server is a'
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In the 'Incoming mail (POP3) server' field type pop3.xtra.co.nz
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In the 'Outgoing mail (SMTP) server' field type send.xtra.co.nz
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Click the 'Next' button
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The 'Internet Mail Logon' screen requires the following information:
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In the 'Account name' field enter your Xtra email username (your email address without the "@xtra.co.nz")
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In the 'Password' field enter your Xtra email password
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Tick the box underneath labelled 'Remember password'
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Important: Do not tick the box labelled 'Log on using Secure Password Authentication (SPA)' as this setting will prevent you from being able to send or receive email
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Click the 'Next' button
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Click on 'Finish'
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From the 'Internet Accounts' screen select your new Xtra email account you have just set up (may be called "pop3.xtra.co.nz") and click on the 'Properties' button
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Click on the 'Servers' tab and at the bottom of the screen under 'Outgoing Mail Server' tick the box labelled 'My server requires authentication'
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Click on the 'Advanced' tab at the top
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Tick the box underneath 'Outgoing mail (SMTP)' labelled 'This server requires a secure connection (SSL)'
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In the 'Outgoing mail (SMTP):' field enter the port number 465
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Tick the box underneath 'Incoming mail (POP3)" labelled 'This server requires a secure connection (SSL)', then click OK
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The port number in the 'Incoming mail (POP3)' field should automatically change from 110 to 995. If it doesn't, make sure the port number is set to 995
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Click OK
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On the 'Internet Accounts' screen, click Close