harrorainsoft wrote:Gary Slusser wrote:Gary Slusser wrote:As you know, it takes maybe 15 minutes to run a drain line.
justalurker wrote:That's some real sour grapes over not making a sale you weren't supposed to be trying to make on this forum in the first place.
You're wrong again and skipping over my point that they sold him a $3000 Ecowater softener, that is not much more than the $800+/- Sears or GE softeners, partially because they mention a code problem with the drain line.
What they didn't tell him is that it takes them 15-20 minutes to run a new drain line that shouldn't cost them more than $15 wholsale, to the washer drain AND that he could do that himself for like $20-$25 by buying 25' to 50' of the drain line at a hardware store. And shame on you and h20man too for all your code drama off topic stuff.
Hmm... how can you assume that I paid $3000? Do you really think that I would even consider paying that much for a water softener when I know I could get one online and have someone install it for a grand total of about $1000 max? Yeah... I think not.
I paid way less than $3000 for my EcoWater ERR 3502R30. All the piping of the old softener was replaced, the drain line was re-routed, new bypass valve, new faucet with soft water in the garage, AND 10 year warranty on both valve and control board, as well as lifetime warranty on both tanks.' And 1 year service warranty. Oh yeah, system comes with a wireless remote which tells me how much water i use daily, daily average usage, ability to start a regeneration cycle without lifting my ass off my chair, total gallons of water left before next cycle, how much salt left in the tank, when i will need to add salt, and all this other stuff. All for significantly LESS than $3000.
Please tell me that you can offer all of that. And if I were to sell this place, it costs $25 to transfer all the warranty stuff to the new owner.
To assume is to make an ASS out of U and ME. And assumption is the mother of all f**k-ups. These wise words were told me by very wise men.
Hell man, anyone can offer anything, it's how they handle the problem when it happens, not what they promise to do some time in the distant future. I've been doing warranty work by replacing the part free of charge for 21 years. The only difference now with online sales is that I'm not on site to take the part and ship it to my supplier so my customer ships it. But now they spend much less online for the same softener I had to charge many hundreds more for as a local dealer.
I'm not going to go look up where you or someone said something about $3000 but, what exactly did you pay for it? Most people pay over $2000 to $4000+ for them.
You should read the fine print on their warranty. You should also search the internet and see how they actually fulfill their warranty when needed.
And compare their features to Kenmore etc.. They, Sears, Whirlpool, GE, have or offer most of those features.
No I can't offer the when it's time to add salt beep him in his recliner feature but... the rest is all available by pushing a couple buttons on the controls I offer and lifting the brine tank lid looking at how much salt is in the tank!
And my same size/volume of resin, upflow/counter-current regenerated Clack or Fleck controls and fine mesh or SST-60 resins salt efficiency softener will be less than whatever you paid for the Ecowater.
And... you could find many dealers, local and on the internet to get parts for them. If it's a Clack control valve, all you have to know is what they call their softener using a Clack WS-1 control valve. Or go to web sites selling softeners and find the picture of the Clack control valve; they can get parts if you want to buy them from them. Anyone selling Autotrol or Fleck control valves can get Clack parts if they want to.
You can't do that with Ecowater. Also, the two tank model I sell is much easier to work on because the control valve and resin tank is not in the salt tank as yours is.
And if I charged their usual premium price, I could replace the few parts needed over the next 5-10 years
but I do that now anyway; cost to the owner is the UPS charge to ship the part back to my supplier after receiving their new part.
Before you go on about my replies to your or other posts again, think of this, I'm really not doing the reply only for your benefit, I reply to you AND for the benefit of all the others that will read this now and in the future.
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