Kinetico was recently sold to a French company....
We recently moved into a new home and
noticed a metallic/rusty smell in the water.
We found out about it because we smell it in our sink sponge and wash towels.
Are you on city water or your own well?
Do you have a current water analysis or the data from the city water company's web site water quality report?
Does the water itself smell when you draw a glass of it with your nose on the rim of the glass as you run water into it?
How about the hot water when you do the same and smell for an odor?
And it sounds like rainsoft is a definite stay away. kinetico the jury is out. what about culligan (the rainsoft guy said culligan is old technology and to stay away)? thanks again! you guys are great
We are on city water. I just found the city water company's quality report. The link is here:
I tried to smell the water while filling a cup.. I cant really smell it in either cold or hot water. maybe just barely if at all
no blue green stains
from reading the public report I think there is some iron in the water
the Kinetico guy gave me a quote of $4k for the softener and $1600 for the RO (installed prices). the guy said the first year warranty covers labor and parts and the remaining 9 years is parts only from kinetico. the interesting part is he said his service charge for labor (after the 1st year warranty) is a flat rate of $85 regardless of what he needs to do. This seems promising since I read others have big $ labor charges when it comes to warranty stuff.
Thanks again guys!
I am always, immediately suspicious of sales reps who bash others', especially when they know little of the competitors' equipment, service or business methods. Even if their product is "best" at great value, with excellent service, many sales will be lost simply because the basis of their sale is to put down the competition.
This represents to lowest form of salesmanship stemming from a lack of professionalism and often shows signs of desperation rooted in frustration. These unscrupulous sales will last as long as the ones who manage them permit it and the number of people they are able to dupe are located.
These methods include but are not limited to: Misquoting the competition, misrepresenting facts concerning their or their competitors' business practices, getting facts concerning equipment completely wrong, exaggerating rare events as common occurences, using disparaging tone and offensive diction and just plain bashing the 'other guy'...all for the benefit of himself at the expense of someone else. If this is the type of person you wish to do business with, then please do so, but most people can see through them, one would hope.
It can happen in any company with any product. Reliable companies will recognize such persons and either correct their ways or terminate them.
However, in some cases management even encourages bashing and promotes it through training, advertising, and even here on the net. Buyer beware and assume the risk.
Andy Christensen, CWS-II
Notice that the Kinetico salesman Andy just goes on'n on about nothing except other salesmen/dealers. He rarely helps the poster with any problems but...
Is that right? Umph. You're not TRYING to prove me right, are you? You wouldn't be accusing others of which you, yourself, are so very guilty. My goodness, that wouldn't be very smart, would it? Whew!
IMO Kinetico and Ecowater softeners are two of the largest rip offs there are (IMO) and I will not stop giving my opinion about them so YOU TWO will call me a "professional".
I know Kevin ... He says ... Quality Water Associates is the largest rip off there is.
H20 Man......How would I program my softener? We no longer have any of the information from when we bought our system and my salt alarm keeps going off.
Also how do you know when salt is not being used? The salt alarm goes off, but when I look in the container, it appears there is plenty of salt. I do not have any issues with the water, so I think it is working ok.
Thank you for the advice. I added 40 lbs and did exactly what you said. It now reads 40 lbs., but there was still salt in the bin. Are you saying it automatically calculates what I added and what is in there?
How much salt should be added at any given time?