mdwerne wrote:I finished watching the process and it refilled the salt tank quicker than it emptied. Lots of noise and sucking sounds, not much action.
All softener control valves, regardless of brand name, put the water in the brine tank much faster than they suck it out. That's the way it is done, and there are good reasons for it taking longer to suck it out. Most has to do with the resin.
I didn't re-read your other posts in the thread but, this has nothing to do with any problem you're having.
I went and re-read your problem; hard water past the softener. There are many reasons for that happening but replacing o-rings would be way down on my list. You could be using more water than 'normal'. This will happen if you left it run out or low on salt. Or if the brine line were sucking air instead of heavy brine water. Or a kinked drain line. A partially blocked injector or injector screen or throat. If your water hardness has increased should be checked before anything else. And I'm probably forgetting one or two other possibilities.
Add 2 gallons of water to the brine tank, just don't overflow it on the floor. Wait two hours and do a manual regeneration. Repeat that. Then see if the water is soft.