Quote:"Experts predict tens of thousands of jobs could be at risk as record numbers of customers desert stores to buy online instead"
I bought a pair of shoes online last year, they arrived quickly and were fine, BUT ver the following weeks I was swamped by paper junk mail including thick catalogues from not only the shoe company, but from all sorts of other companies who they'd handed out my name and address to without my permission!
The only way I was finally able to get it stopped was to pose as my "brother" and tell them I'd died!
Another time I bought a shirt online but it was nothing like it's picture, so I had all the hassle of having to re-package it and trip down the post office to send it back and eventually got a refund.
Another time I bought a small camping knife but it never arrived for several weeks even though they'd had the money from my debit card. I contacted them and they said it was out of stock but that they'd send it "as soon as it was back in stock". I told them I didn't want to wait, and got them to cancel the order and got a refund.
Nowadays I only buy stuff online IF I can't find it in local shops first..