ebay

http://pages.ebay.com/aboutebay/contact.html
there are two ebay offices in san jose, california.

they do not appear to have an office in the UK...

ebay
Hi R P,
Yes and thanks. I knew that as I used to live there, but they must physically exist in the UK as well, as folks work for them. I have this address but it does not tell me anything other than the local post office. Ebay International AG PO Box 57097 LONDON EC1P 1RD. How can people deal with phantoms?

How about this one?

eBay U.K.
P.O. Box 700
Richmond Upon Thames
TW9 1YR

Or this one

EBAY LIMITED
CARMELITE
50 VICTORIA EMBANKMENT
LONDON
EC4Y 0DX

a little more digging turned up this --

PayPal Europe Ltd
PayPal (Europe) Ltd.
PO Box 659
Richmond Upon Thames
TW9 1TX

http://pages.ebay.co.uk/aboutebay/contact.html

oops didn't see ya there, contrex...

That's just by Blackfriars Bridge (round the back of Fleet Street)

Hang on...I'll get a map.

The location is marked on the map by a red circle...

eBay
Many thanks chaps/chapesses. Carmelite I think is the old newspaper office (Carmelite House) Daily Express?), and probably just a registered office address. I don't think that anyone is actually there !!!!

The Richmond address is another post office box number address, but would, I admit, seem to show that they are somewhere in the Richmond/Twickenham Surrey area, as it would seem, so are Paypal.

There surely must be a contact address for a human being and some physical corporate structure with whom one can deal for day to day business matters. They advertise on commmercial television, so where are they and how do you deal with them direct?

Ebay is notorious for their inaccessibility.

That is becoming increasingly clear, and thereby hangs the challenge to Able2know. Who is able to find the answer to the puzzle? A sticky bun to the winner

Re: eBay


I suspect you will find that, like many other eCommerce companies, there are sales people in the UK. The lead sales person is probably responsible for collecting mail from the P.O. boxes (or it is automatically forwarded) and the sales team all works from their private residences.

Someone is selling ads on eBay UK so there must be sales people beating the streets and visiting those companies. There probably is no physical office though.

I did find this however:

Douglas McCallum
Managing Director of eBay UK

Doug McCallum was appointed Managing Director of eBay UK in December 2001 and oversees strategic planning, business development and operations for the UK market.

Doug began his career as a strategy consultant with Monitor Company but moved into operations as the Managing Director of Intel's PC subsidiary in Russia. Doug returned to London to become one of the pioneers of the UK internet industry founding, in 1995, the online consumer division of Capital Radio plc and later PretNet, the business-to-business division of Pret A Manger. Douglas has also founded or served as a director of other British internet companies including Ultrasis, the AIM-listed online healthcare firm.

Doug graduated from Oxford in 1988 where he won a Rotary Scholarship and from Harvard Business School in 1994 where he was awarded a Fouraker Scholarship.

Doug lives in South West London, is married with a son and is a keen tennis player. He hopes to eventually retire on the proceeds of selling (on eBay, of course) his most prized collectable: the still-functioning first production model of the Newton Personal Digital Assistant, a trophy given to him by Apple Computer Company for his work on the product's launch while at Harvard in 1993.

Maybe you can track him down???

and to the loser, a stinky bum...

eBay
Thanks "fishin" and I'll follow that up. Wait for the news headlines!!!!

RP. That comment was not nice now was it.

Edit: Moderator: Image removed

i thought it was funny, but you apparently did not.

i will now go and sit quietly in the corner...

[quote="Tacuma"]That is becoming increasingly clear, and thereby hangs the challenge to Able2know. Who is able to find the answer to the puzzle? A sticky bun to the winner [/quote]

Pity, I don't have time to look right now.
I would love the bun (*hungry*).

UK Office:

Ebay UK Ltd
Complaints Dept
P.O. Box 659
Richmond upon Thames
Surrey
TW9 1TX

I'm going to be using this one tomorrow!!!