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Thu 28 Sep, 2006 03:03 pm
I have a Canon Multipass MP700 which is a printer, scanner and copier. Some time ago, I had copied a rather extensive manual from the internet.
From that time on, when I turn on my computer, the printer shoots out a blank page. When I attempt to print, I receive a "remove paper jam" message. The paper seems to get stuck midway as it enters the printer. I remove the jam, and press the "resume" button. This can happen a number of times, until the printer actually prints. In the meantime, it is sending out these blank pages, so I know that the printer is not jammed.
I thought that the software might have been corrupted, so I removed and reinstalled the drivers. The same problem occurs.
Do any of you have an inkling as to what is happening?
Hi Phoenix
This seems to be a common problem, I would suggest you check the PAPER settings were not reset to a non standard format (letter) and if they were, change it back to A4.
Also you could check if the Waste Ink is Near Full - Good luck
Is separator page selected in your printer preferences?
Checked all you that you both mentioned. My husband fooled around with the insides of the printer. I no longer get the page jam notice, but I still get the blank page, before and after.
The printer IS making a strange noise before it prints, so I think that something must be either slipping or rubbing.