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Download nightmare. What am I doing wrong?

 
 
Roberta
 
Reply Tue 29 Aug, 2006 03:11 pm
I need to download Adobe Reader 7 for a freelance job I'm supposed to be working on.

I went to the Adobe site, entered my computer info, clicked off the extra stuff that comes with the download, and clicked "download."

The first time I did this, I got a message that it would take three hours. Must be a mistake.

I went back, clicked off, clicked on, clicked download. This time it would take an hour and a half.

I did this a few times (I'd been told that this was a little quickie operation).

At this point I clicked on download so many times that I'm getting ghost images and nothing much is happening. I let it "rest," came back, and canceled as many of the downloads as I could access.

Questions:

1. Is it possible that a download of Adobe Reader 7.0 can take an hour and a half to download?
2. The last time I clicked on download, I was asked where the download should be stored (this didn't happen for all the previous clicks). Where is it stored?
3. A message on the screen told me that I could resume the download when I wasn't actively online and that I could access the Adobe Manager from my computer. It wasn't there. Where is it?

If it isn't already apparent, I will say loudly that I KNOW NOTHING about such things. NOTHING. So if you choose to answer my questions, please assume that I KNOW NOTHING. Talk slow.

Thanks.
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Type: Discussion • Score: 3 • Views: 1,920 • Replies: 10
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blacksmithn
 
  1  
Reply Tue 29 Aug, 2006 03:33 pm
What sort of internet connection do you have-- dial-up, cable access, wireless? If it's slow dial-up, that could account for the lengthy download time.
0 Replies
 
Roberta
 
  1  
Reply Tue 29 Aug, 2006 10:22 pm
I have a dial-up. Would that alone account for the hour and a half?
0 Replies
 
ossobuco
 
  1  
Reply Tue 29 Aug, 2006 10:45 pm
I'm no help on this, Robbie, but you could try pm'g Timberlandko...
0 Replies
 
blacksmithn
 
  1  
Reply Wed 30 Aug, 2006 08:11 am
Dial-up could indeed account for the long download time. It can be ridiculously (and notoriously) sloooooooooooooooow!
0 Replies
 
Intrepid
 
  1  
Reply Wed 30 Aug, 2006 08:54 am
Unless you specifically want version 7, you can download one of the older versions. They are much smaller.... from here:
http://www.oldversion.com/program.php?n=acrobat
0 Replies
 
Roberta
 
  1  
Reply Wed 30 Aug, 2006 11:07 am
Intrepid,

It absolutely positively must be Version 7.0. But thanks anyway.

I may try contacting Timber.

I ended up doing the job on paper. It was a rush. Now I can work out the technology of it after the fact.
0 Replies
 
Heliotrope
 
  1  
Reply Wed 30 Aug, 2006 02:20 pm
That's a monster file for dial-up !!
Shocked
It's 20 megabytes.
You're going to be there for ages and ages downloading that on dial-up even if you do manage to connect at 56k and get the full bandwidth.
I reckon several hours at least.
You could connect late at night, start the download and then go to bed.
It should be there in the morning provided you don't get disconnected in the middle of the download.
0 Replies
 
Intrepid
 
  1  
Reply Wed 30 Aug, 2006 08:49 pm
Is it possible to get a friend, with high speed connection, to download the file and give it to you on a cd?
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Roberta
 
  1  
Reply Thu 31 Aug, 2006 11:37 am
I'll ask around about the friend with the connection.

Thanks for the info. So it really does take hours and hours. I thought I was doing something wrong.

Thanks, guys.
0 Replies
 
Phoenix32890
 
  1  
Reply Thu 31 Aug, 2006 11:40 am
Roberta- I can remember when I had dialup with my first computer. I had to reformat it twice, and download certain programs and updates, etc. I can remember that I stayed up ALL NIGHT both times, until I got everything downloaded.
0 Replies
 
 

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