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cd's play dvd won't

 
 
Reply Sun 5 Feb, 2006 11:37 pm
what is the problem if cd's play and dvd's won't? put dvd in cd rom drive, go to win media player, shows no files to open in d.????????? any help would be great!
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Type: Discussion • Score: 1 • Views: 511 • Replies: 6
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hingehead
 
  1  
Reply Mon 6 Feb, 2006 12:10 am
Are you sure your CD player can play DVDs? Just because they fit doesn't mean the hardware is up to it. - It should say DVD on the draw somewhere.
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agnesgunk
 
  1  
Reply Mon 6 Feb, 2006 12:13 am
yes, when i first bought it they would play. husband somehow did something to computer and hadto take and get software re-loaded or re-booted? hasn't worked for dvd's since. also, when i go to my d drive properties, it shows d drive full with o bytes. what does that mean?
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hingehead
 
  1  
Reply Mon 6 Feb, 2006 12:52 am
It's not recognising the format of the DVD, I suspect an incorrect device driver. I'm not sure where you go from here although you could go to control panel - system - hardware - device manager - then go to the drive and update the driver or just generally have a look around...

PS I'm assuming you're using windows XP.
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agnesgunk
 
  1  
Reply Mon 6 Feb, 2006 03:52 am
I am using xp. maybe this will help? I can download files to a cd. when I put a dvd in cd rom drive and try to view/open/play files, I get nothing. I have downloaded dvd software. It states no cd in d drive.
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hingehead
 
  1  
Reply Mon 6 Feb, 2006 05:04 pm
Still sounds like the driver is wrong. DVD software can't make the drive work if the driver is wrong. Have you tried the control panel stuff I mentioned?
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timberlandko
 
  1  
Reply Mon 6 Feb, 2006 11:38 pm
Do you have only one optical drive? If so, I assume the drive is a DVD Rom/CD-R/RW drive. I would suggest you visit the drive's vendor website, or your computer vendor's website, and download the latest XP drivers for the drive. Pay attention to where you put them - make sure you can find them after a reboot.

Using Device Manager (Start>Settings>Control Panel>System, which will bring up the "System Properties" control panel, or Right-click "My Computer" on your desktop, select "Properties", which will do the same thing. Select the "Hardware" tab in the "Device Manager" pane. Locate your optical drive - probably under "DVD/CD-ROM Drives" or something very similar - click on the drive to highlight it, Right-click on it, select "Uninstall" and confirm.

Now reboot your machine. When it boots up, it should recognize the optical drive, and present you with the "Add New Hardware" Wizard. Do not accept the default location when it asks to search for drivers; point it to the folder into which you downloaded the latest drivers, and confirm. When you are informed the drivers have been installed and the device is ready to use, reboot once more, and try your optical drive with a DVD. If you have properly installed DVD playback software, and if there is no electromechanical problem with the drive, it should work.
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