Scanner Problem

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Hi,

I have a HP Photosmart 2610 (all in one printer, fax, scanner, and copier).

Two days ago I put in a color ink cartridge. Now I can print in color, but the scans are black. Confused

Can someone help me Question

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Angelique, How about going to HP web site for technical assistance?

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Maybe you can download the software if that's what they recommend.

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I will look for the website, I never had a problem before. I have a feeling it might be something simple.

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Here's a link for HP support: http://welcome.hp.com/country/us/en/support.html

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Thank you

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You're welcome; hope you can resolve your scanner problem.

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Check the settings utility for your all-in-one printer - see to it that scan properties are set to "color", and that scanner output is set to print in color.

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Thanks Tim, I will do that.

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Scanner Problem

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