I am VERY, VERY, VERY new at doing any tech stuff for my computer. I followed Timberlandko's instructions for getting rid of yuckware but I still have a virus that my virus scan cannot seem to clean or delete: BackDoor-CQQ <c:\windows/system32\hgraip.exe> AND I still have ABetterInternet or Aurora popping up -- Curse it!!!!. Help -- Please!!! Here is my Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 3:11:01 PM, on 6/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
c:\windows\system32\nrczyjr.exe
C:\DOCUME~1\Admin\LOCALS~1\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://education.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://education.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://education.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://education.dellnet.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {0007522A-2297-43C1-8EB1-C90B0FF20DA5} - C:\WINDOWS\enhtb.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [jolhbn] c:\windows\system32\nrczyjr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search -
res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links -
res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -
res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages -
res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -
res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} -
file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .tiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin7.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O15 - Trusted Zone: *.softpedia.com
O20 - Winlogon Notify: ckpNotify - C:\WINDOWS\SYSTEM32\ckpNotify.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe