i was told to post my log from the hijack program, so here it is...
Logfile of HijackThis v1.99.0
Scan saved at 10:32:56 AM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\crvk.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\crti32.exe
C:\WINDOWS\system32\tibs5.exe
C:\Documents and Settings\christine.nguyen\Local Settings\Temp\Temporary Directory 1 for MGAMPrograms.zip\MGAMPrograms\netwriterint\NetWriter\NetWriter.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Borland\StarTeam Toolbar\SBToolbar.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\CHRIST~1.NGU\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\rundll32.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
res://C:\WINDOWS\system32\cqnkv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
res://C:\WINDOWS\system32\cqnkv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
res://C:\WINDOWS\system32\cqnkv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
res://C:\WINDOWS\system32\cqnkv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
res://C:\WINDOWS\system32\cqnkv.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
res://C:\WINDOWS\system32\cqnkv.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {65691213-DA99-32B2-8A8C-8E844757F263} - C:\WINDOWS\system32\d3mm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [crti32.exe] C:\WINDOWS\system32\crti32.exe
O4 - HKLM\..\Run: [13.tmp] C:\DOCUME~1\CHRIST~1.NGU\LOCALS~1\Temp\13.tmp.exe 0 28129
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\system32\tibs5.exe
O4 - HKLM\..\Run: [ieiy32.exe] C:\WINDOWS\system32\ieiy32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [NetWriter] C:\Documents and Settings\christine.nguyen\Local Settings\Temp\Temporary Directory 1 for MGAMPrograms.zip\MGAMPrograms\netwriterint\NetWriter\NetWriter.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Google Search -
res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links -
res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -
res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages -
res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -
res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.static.topconverting.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = austin.mgam
O17 - HKLM\Software\..\Telephony: DomainName = austin.mgam
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = austin.mgam
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = austin.mgam
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\crvk.exe
...what do i do?