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Norton Anti-Virus can't connect for Live Update

 
 
littlek
 
Reply Sun 23 Jan, 2005 10:40 am
Norton tells me on start-up that I need to update my anti-virus, but when I try (it usually goes automatically) it can't go through. Otherwise I have no problems with my internet connections and I don't think I've tinkered with security settings.

So, I downloaded updates manually from their site. Do I need to run them to make them take effect?

Any tips on how I can get back into being in Norton's good automatic update graces?
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Type: Discussion • Score: 0 • Views: 1,165 • Replies: 4
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nighthawk
 
  1  
Reply Sun 23 Jan, 2005 06:21 pm
Once you have downloaded the files automatically you need to run the file to install the updates.

Im not sure what is causing your problem, however a few things to try might be:

- if you have a firewall try disabling it
- once you have manually installed the updates to a full system scan, you may well have a virus that is preventing norton from functioning properly..
- Check the settings within norton to make sure it knows how you connect to the internet.

Thats all I can think of, hope it helps!
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littlek
 
  1  
Reply Sun 23 Jan, 2005 07:28 pm
Thanks nighthawk! Welcome to a2k. The firewall is the same one as before - it's been working fine. Maybe there was a new update there, though, that blocks Norton. I'll see if it'll work now that I've run the download.
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alexpawwath
 
  1  
Reply Sat 31 Jul, 2010 06:18 pm
@littlek,
You can download and run the updates manually with Norton Intelligent updater
to download Norton Intelligent updater go to www.symantec.com/autoools and download 13th tool

Also Check weather the system having any proxy setting

you can check the proxy setting with www.lagado.com/proxy-test

If you are having proxy setting update the Proxy setting in Network setting window and run Live update
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littlek
 
  1  
Reply Sat 31 Jul, 2010 09:19 pm
Alex, thanks. My post was from over 5 years ago. But, I bet this will help some other user stopping by for help.
0 Replies
 
 

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