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Would You Please Help Me

 
 
Judi
 
Reply Thu 6 Jan, 2005 11:38 am
I found your site yesterday while trying to find solutions to my computer problems.

I was being plaqued by popups at the rate of one every second or so, from aaabesthomepage.com, and a super slow system. Also, when I type I am having a delay or my cursur will just disappear until I reclick where I am typing.

I followed the steps from a previous post and ran Spybot, AdAware-se, CW Shredder, and AdwareSpy, deleting all files that were found. I then deleted all temp files from the system. I then I did another virus scan with McAfee, and then Window's Updates.

The Popups aaa.besthomepage.com popups have stopped, but I can tell my system is still not normal.

Would you please look at my HJT log and determine which items can go.

Also, while looking for my temp files on C: and C:/Windows I saw a lot of log files in C:/Windows starting with Q30xxxx.log and KB8xxx.log. I am assuming that these are nasties as well?

Thank you for your help.

Judi

Logfile of HijackThis v1.98.2
Scan saved at 12:25:51 PM, on 1/6/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\McAgent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\iprmontr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\javetlib.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\System32\msiexec.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: (no name) - {017C20C1-F86F-11D8-9B25-000ACD002AE3} - C:\WINDOWS\Helper101.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O2 - BHO: SDWin32 Class - {8A6A8CD3-5AC3-49FA-9BC8-A8BA66423E53} - C:\WINDOWS\System32\mieug.dll
O2 - BHO: SDWin32 Class - {9A37FD9B-5CF3-4980-B4F4-9255AC1A1C27} - C:\WINDOWS\System32\fbvrn.dll
O3 - Toolbar: (no name) - {8E718888-423F-11D2-876E-00A0C9082467} - (no file)
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [cwxERVfsR] javetlib.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\Netscape\Communicator\Program\AIM\aim.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .asx: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O12 - Plugin for .mid: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npaudio.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .wma: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.com/applet-6.0.2.29/worldclass/worldclass-ob-assets.cab
O16 - DPF: Yahoo! Chat - http://cs7.chat.sc5.yahoo.com/c381/chat.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.bitstream.com/wfplayer/tdserver.cab
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1269/ftp.coupons.com/v6/brix6ie.cab
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab?affiliate=wtlv
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security1.norton.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/07cb4b1d95c0c8d37d20/netzip/RdxIE601.cab
O16 - DPF: {768D513A-C75B-4FAA-8452-E906CDAB6545} (FVLiteLoad Class) - http://flipview.com/fvlite22/fvlite.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {933EC14C-7B6A-4F8B-8770-820167956CC3} (ShapeShifter.Mask) - http://www.rovion.com/Controls/shapeshifter.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.communities.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A379A9E1-08D4-4222-BB82-1B6CE6569F7B}: NameServer = 205.152.0.5

BTW, I no longer use Norton, Yahoo Chat, or AOL (except for messenger), or Netscape (never did ?) so any of those can go as well. Thanks again.

Judi
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Type: Discussion • Score: 1 • Views: 511 • Replies: 5
No top replies

 
Crazielady420
 
  1  
Reply Thu 6 Jan, 2005 02:23 pm
you can always try defragmenting your computer to make it faster
0 Replies
 
Judi
 
  1  
Reply Thu 6 Jan, 2005 02:26 pm
yes, I plan to do that as soon as I get the rest of the nasties off..... Thanks for the suggestion Smile
0 Replies
 
blueveinedthrobber
 
  1  
Reply Thu 6 Jan, 2005 02:27 pm
Hve you downloaded ad aware and run it?
0 Replies
 
Judi
 
  1  
Reply Thu 6 Jan, 2005 03:05 pm
Yes,

Quote:
"I followed the steps from a previous post and ran Spybot, AdAware-se, CW Shredder, and AdwareSpy, deleting all files that were found. I then deleted all temp files from the system. I then I did another virus scan with McAfee, and then Window's Updates. "


I've pretty much cleaned up my PC, but know that there are some lingering things that I do not know how to remove. I was hoping that someone experienced with HJT would look at my log and help me finish cleaning out the rest.

Thanks!
0 Replies
 
Don77
 
  1  
Reply Fri 7 Jan, 2005 09:15 pm
Hi Judi and welcome to A2K

Please restart HJT put a check next to the following, close all open windows and click "Fix Checked"

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: SDWin32 Class - {8A6A8CD3-5AC3-49FA-9BC8-A8BA66423E53} - C:\WINDOWS\System32\mieug.dll
O2 - BHO: SDWin32 Class - {9A37FD9B-5CF3-4980-B4F4-9255AC1A1C27} - C:\WINDOWS\System32\fbvrn.dll
O3 - Toolbar: (no name) - {8E718888-423F-11D2-876E-00A0C9082467} - (no file)
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O4 - HKCU\..\Run: [cwxERVfsR] javetlib.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)


Next reboot to safe mode ( By tapping the F8 key on start up) Make sure you can view all Hidden Files/Folders search for and delete the above files highlighted in BOLD
C:\WINDOWS\BTGrab.dll
C:\WINDOWS\System32\mieug.dll
C:\WINDOWS\System32\fbvrn.dll
javetlib.exe
Restart your computer,
Check Ad-aware for updates and run a scan again please have i fix anything it finds,
Restart your computer
Restart HJT
Post back a fresh log please
0 Replies
 
 

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