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Tue 4 Jan, 2005 02:39 pm
My son got an ipod for christmas. We have windows 2000. when we load the software and restart the computer, we get the following message. itunes.exe has generated errors and will be closed by windows. Does anyone have any soluttions or should I return it and get a dell, my daughter got one and it works great. thanks for your help
Itunes works somewhat with Windows, it isn't the greatest combination. I would suggest reinstalling it one more time and posting back with your results.
When I recently installed it on XP Home, there was an error window buried under all the other installation windows that was preventing intallation from proceeding (almost like a popunder). I had to close it and just ignore the error (which seemed rather fatal), to continue. Itunes is working, so I have no idea what that was all about.
Here are the requirments for itunes:
Quote:Windows System Requirements
Windows XP or 2000
500 MHz Pentium class processor or better
QuickTime 6.5.2 (included)
128 MB RAM minimum/256 RAM recommended
Latest Windows service packs recommended
Supported CD-RW drive to burn CDs, video display card, soundcard
DSL, cable modem, or LAN-based high-speed Internet connection recommended for buying and streaming music
Do you meet all of those? Perhaps you have an old version of itunes or old ipod software. You can get the newest versions here:
http://www.apple.com/itunes/download/
I love my ipod... of course I have a mac so I may be biased. Anyway, I hope you get it to work. Good luck.
iPods also claim they need USB 2.0, but they work with 1.x, just slowly.
ipod
thanks i'll give it one more try and let you know how it works.
ipod problem
Hey cjhsa - I reinstalled the software and got the same error. It won't
let me cancel out of the error. Everytime I click on the itunes i get the same thing. Any other suggestions. i'm about to return it!
None. But I do know if you return it, Apple will charge you a $25 "restocking fee". They're real a--holes about it. My daughter opened hers before she realized it wasn't the color she wanted and they charged her. I'm pissed at them. She shouldn't have paid it and just kept the one she had, but she's a redhead and stubborn.