I've been hijacked

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The following is mu hijackThis log file...please help!

Logfile of HijackThis v1.98.0
Scan saved at 6:21:42 PM, on 12/22/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\VPNClient\cvpnd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\apizx32.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\vqiwki.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINNT\system32\javaoa32.exe
C:\Program Files\Windows ServeAd\WinServAd.exe
C:\temp\salm.exe
C:\Program Files\Windows ServeAd\WinServSuit.exe
C:\WINNT\system32\SahAgent.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
C:\PROGRA~1\COMMON~1\tsa\ts2.exe
D:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\brian\My Documents\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\ffmrw.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\ffmrw.dll/sp.html#12345
R3 - Default URLSearchHook is missing
F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [javaoa32.exe] C:\WINNT\system32\javaoa32.exe
O4 - HKLM\..\Run: [Windows ServeAd] C:\Program Files\Windows ServeAd\WinServAd.exe
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [SAHAgent] C:\WINNT\system32\SahAgent.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\VPNClient\vpngui.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = D:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.blazefind.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.slotch.com
O15 - Trusted Zone: *.static.topconverting.com
O15 - Trusted Zone: *.xxxtoolbar.com
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDTInc/ie/bridge-c7.cab
O16 - DPF: {62B53F93-2E32-11D4-B0A1-004095451A77} (EagleSTAR Download Manager) - http://208.48.227.168/tpe/modules/dmgr/downloadmanager.cab
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab
O21 - SSODL: System - {75F3D748-E0B7-42C4-8EDB-DF0FB30EB23A} - C:\WINNT\system32\system32.dll

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Hi brical
Please see this Post Run through the outlined steps here please to do some cleaning, You have quite a few nasties onboard,
Post back a fresh log after your done and we will help you clean up the rest,,

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Revised HijackThis log file after suggested clean-up
Logfile of HijackThis v1.98.2
Scan saved at 12:10:18 AM, on 12/23/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\VPNClient\cvpnd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\kfuhnu.exe
D:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Microsoft Office\Office\EXCEL.EXE
C:\HJT\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Windows ServeAd] C:\Program Files\Windows ServeAd\WinServAd.exe
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\VPNClient\vpngui.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = D:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.awmdabest.com
O16 - DPF: {62B53F93-2E32-11D4-B0A1-004095451A77} (EagleSTAR Download Manager) - http://208.48.227.168/tpe/modules/dmgr/downloadmanager.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

0 Replies

Hi brical, That cleaned up nicely, A few more fixes to go,

Go to Add/Remove programs and remove the following.
Viewpoint Manager

Please restart HJT put a check next to the following, close all open windows and click "Fix Checked"
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows ServeAd] C:\Program Files\Windows ServeAd\WinServAd.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file) (HKCU)
O15 - Trusted Zone: *.awmdabest.com

Next reboot to safe mode ( By tapping the F8 key on start up) Make sure you can view all Hidden Files/Folders search for and delete the above files highlighted in BOLD

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Windows ServeAd\WinServAd.exe
C:\WINNT\System32\ms.exe

Can you check the properties on this file, I m thinking its malware but want to be sure,
If its not something you regonize go ahead and delete it
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\kfuhnu.exe

Restart your computer, Post back a fresh log please

0 Replies

New HijackThis Log
Logfile of HijackThis v1.98.2
Scan saved at 4:52:04 PM, on 12/23/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\VPNClient\cvpnd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\vqiwki.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\AIM\aim.exe
D:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\VPNClient\vpngui.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = D:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {62B53F93-2E32-11D4-B0A1-004095451A77} (EagleSTAR Download Manager) - http://208.48.227.168/tpe/modules/dmgr/downloadmanager.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

0 Replies

Looks very clean now brical,
How is the computer running ?
Download the following programs, For keeping crap off your system to begin with
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.

Download Spyware Blaster and SpywareGaurd

Check for updates after you install them, And check weekly as well

Run Ad-aware. spybot on a weekly bases, checking for updates prior to running them.

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/tpe/ext/request/tperequest.dll
Don77,

I am getting the following error message

MSG=Permission Denied
url=http:/208.48.227.241:8080/tpe/ext/request/tperequest.dll?processrequest&7000&200&builddropdownmenu
line=543

This problem began yesterday. Any suggestions?

Thanks,
Brical

0 Replies

Hi again brical,
Reboot to safe mode ( By tapping the F8 key on start up)

Delete the entire contents of the below Temp folders, but not the TEMP folder itself.

Remove all the files and sub-folders from the below TEMP Folders:

C:\Documents and Settings\ \Local Settings\Temp
C:\temp
C:\windows\temp

The TIF ( Temporary Internet Files) can also be emptied via:
Internet Explorer--Tools--Internet Options--General tab--"Delete Files",
Also tick the "delete all offline content" box .

Empty your Recycle Bin

Restart your computer,
Check Ad-aware for updates and run a scan with it, Have it fix anything it finds,

Let us know if that helps,

0 Replies

I still get the same error.

I believe the error is related to: O16 - DPF: {62B53F93-2E32-11D4-B0A1-004095451A77} (EagleSTAR Download Manager) - http://208.48.227.168/tpe/modules/dmgr/downloadmanager.cab which is an application that I need to use, and have been using until I got hijacked yesterday.

I think there may be conflict with one of the other entries. I restored to the last known good configuration which seems to help a bit but after a few mouse clicks in the application I get the same error.

I'm still looking for some help and have included my most recent HijackThis log if it helps.

Thanks,
Brical

Logfile of HijackThis v1.98.2
Scan saved at 9:55:44 PM, on 12/23/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\VPNClient\cvpnd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINNT\explorer.exe
C:\WINNT\System32\MsiExec.exe
C:\WINNT\system32\vqiwki.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\VPNClient\vpngui.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = D:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {62B53F93-2E32-11D4-B0A1-004095451A77} (EagleSTAR Download Manager) - http://208.48.227.168/tpe/modules/dmgr/downloadmanager.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

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Can you search for the following file vqiwki.exe
When found, Right click on it, click properties and post back what it says please,
I believe this may be your problem but would like to know what the file is, first

Might be a good idea to run a couple online scans,
Go Here BitDefender Scan Online
Run a scan with BitDefender , Be sure and Check Auto Clean. Make a note of anything it can't remove

Next
Go here Trend Micro - Free online virus Scan
Be sure and check Auto Clean before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

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vqiwki.exe does not exist on my machine and the 2 online scans did not find anything.

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Make sure you can view all Hidden Files/Folders and search again please

Also,
Please Download
Silent Runners
Run it.
Post back the log from it please

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I can see the file using the command promp but not in explorer...I have the property set to show hidden files.

I downloaded and ran silent runners and got the following error message:

The script cannot create its report file, probably because your PC's infected.

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Is your Anti Virus blocking it ?

You may have to disable your AV to let it run,
Or to click "allow this script file to run" , if asked

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Hi agai brical
could you go Here and upload the file C:\WINNT\system32\vqiwki.exe
It will take a minute or so to run but when done scroll to the bottom of the page and paste back the provided information it gives you please

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I've been hijacked

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