Hi - We have a lop.com toolbar at the bottom of IE and I've tried everything to get rid of it - adaware,spybot,toolbarcop, etc. Still there!!! Running the uninstall from the lop.com webpage only makes it go away until you log off. Once you log back in - surprise it's back. We have 3 users on the pc so I ran the reports from all 3. I'm posting the log from the user that was the largest - it has all the items the other 2 users have and more. Could you pleeeeease check it and tell me how to get rid of that lop.com toolbar.
Please note - we did have the full version of Messenger Plus - adaware found a trojan so I uninstalled it and re-installed without the crud attached to it - so we now have the "lite" version. Also, I couldn't see anything I didn't recognize in my add/remove programs list.
Any help would be most appreciated....Following is hijackthis log and startuplist...
Logfile of HijackThis v1.98.2
Scan saved at 5:48:05 PM, on 08/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Wintab32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CheckPoint\SecuRemote\bin\fwenc.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\WINDOWS\MXOALDR.EXE
C:\WINDOWS\Acecad\Wtxpload.exe
C:\WINDOWS\System32\ZPOINT32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Acecad\xpoint32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\HJT\HijackThis.exe
O2 - BHO: (no name) - -{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - -{BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - -{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [fwenc.exe] "C:\Program Files\CheckPoint\SecuRemote\bin\fwenc.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [gunszai] C:\WINDOWS\System32\pwtpvc.exe
O4 - HKLM\..\Run: [Acecad.Wtxpload] C:\WINDOWS\Acecad\Wtxpload.exe Acecad
O4 - HKLM\..\Run: [ZPOINT32] C:\WINDOWS\System32\ZPOINT32.exe
O4 - HKLM\..\Run: [DrvProxyType32] C:\Documents and Settings\All Users\Application Data\platform lies drv proxy\livebleh.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O8 - Extra context menu item: &Google Search -
res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links -
res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -
res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages -
res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -
res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zone.msn.com/binary/msgrchkr.cab30149.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} -
http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) -
http://www.walmartphotocentre.ca/activex/PCAXSetup.cab?
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -
http://messenger.zone.msn.com/binary/SolitaireShowdown.cab28578.cab
startuplist
StartupList report, 08/12/2004, 5:48:19 PM
StartupList version: 1.52.2
Started from : C:\HJT\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Wintab32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CheckPoint\SecuRemote\bin\fwenc.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\WINDOWS\MXOALDR.EXE
C:\WINDOWS\Acecad\Wtxpload.exe
C:\WINDOWS\System32\ZPOINT32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Acecad\xpoint32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\HJT\HijackThis.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZSTC05.EXE
--------------------------------------------------
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
IntelliType = "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
POINTER = point32.exe
Smapp = C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
InCD = C:\Program Files\Ahead\InCD\InCD.exe
Share-to-Web Namespace Daemon = C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
ccRegVfy = "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
NvCplDaemon = RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
nwiz = nwiz.exe /install
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
fwenc.exe = "C:\Program Files\CheckPoint\SecuRemote\bin\fwenc.exe"
NeroCheck = C:\WINDOWS\System32\\NeroCheck.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
MaxtorOneTouch = C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
MXO Auto Loader = C:\WINDOWS\MXOALDR.EXE
gunszai = C:\WINDOWS\System32\pwtpvc.exe
Acecad.Wtxpload = C:\WINDOWS\Acecad\Wtxpload.exe Acecad
ZPOINT32 = C:\WINDOWS\System32\ZPOINT32.exe
DrvProxyType32 = C:\Documents and Settings\All Users\Application Data\platform lies drv proxy\livebleh.exe
MessengerPlus3 = "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
CTFMON.EXE = C:\WINDOWS\system32\ctfmon.exe
MessengerPlus3 = "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
msnmsgr = "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------
Enumerating Browser Helper Objects:
(no name) - (no file) - -{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - (no file) - -{BDF3E430-B101-42AD-A544-FADC6B084872}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
--------------------------------------------------
Enumerating Task Scheduler jobs:
AA0FC7DC919444F0.job
AFA2D390918144E4.job
B5C2AB75917128B5.job
FRU Task #Hewlett-Packard#hp psc 2100 series#1052526034.job
Norton AntiVirus - Scan my computer.job
Symantec NetDetect.job
--------------------------------------------------
Enumerating Download Program Files:
[Checkers Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\msgrchkr.dll
CODEBASE =
http://messenger.zone.msn.com/binary/msgrchkr.cab30149.cab
[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE =
http://www.apple.com/qtactivex/qtplugin.cab
[MessengerStatsClient Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MessengerStatsPAClient.dll
CODEBASE =
http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Macromed\Director\SwDir.dll
CODEBASE =
http://active.macromedia.com/director/cabs/sw.cab
[Minesweeper Flags Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\minesweeper.dll
CODEBASE =
http://messenger.zone.msn.com/binary/MineSweeper.cab
[{62475759-9E84-458E-A1AB-5D2C442ADFDE}]
CODEBASE =
http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
[MessengerStatsClient Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\messengerstatsclient.dll
CODEBASE =
http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
[{9F1C11AA-197B-4942-BA54-47A8489BB47F}]
CODEBASE =
http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37861.7984259259
[ZoneIntro Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ZIntro.ocx
CODEBASE =
http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE =
http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
[PCUploader Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\Photochannel.dll
CODEBASE =
http://www.walmartphotocentre.ca/activex/PCAXSetup.cab?
[Solitaire Showdown Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\solitaireshowdown.dll
CODEBASE =
http://messenger.zone.msn.com/binary/SolitaireShowdown.cab28578.cab
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
--------------------------------------------------
End of report, 8,313 bytes
Report generated in 0.016 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only