squinney wrote:Monger, is there a place for her to check to see if she already has Flash player? Would that help determine if this pop up is real?
You may or may not see it in Add\Remove Programs, depending on the installation method used. If you have WinXP SP2, in Internet Explorer you could click Tools -> Manage Add-Ons and look for "Shockwave Flash Object".
You could browse to a site that uses Flash to see if it's displayed correctly, but then some developers automatically switch to using different design methods for visitors without the Flash plug-in.
A Flash installation dialog should only be displayed if you don't have the latest version, and the Web site developer chose to prompt visitors who don't.
The image I posted above shows a prompt for a legitimate installation of Flash Player by Macromedia (with the publisher's authenticity verified by VeriSign).
I also posted a link to Macromedia's site where you can download it direct from them (there's no harm in installing it twice, & in fact if you try to do so I believe they will tell you whether you already have the latest version installed).