1
   

NAV cannot delete adware files found during scan for viruses

Forums: Computers
Email this Topic • Print this Page
 
 
brical
 
Reply Thu 8 Jul, 2004 05:44 am
Norton Antivurus keeps finding adware files however when I try to delete these file using NAV, the delete fails. Is there any way to permanently remove these adware files? Hijack this log file attached.


Logfile of HijackThis v1.98.0
Scan saved at 7:32:45 AM, on 7/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Smtray.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 600\Bin\HPOstr05.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 600\bin\HPOVDX05.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.companion.yahoo.com/slv/ycheck/as/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.companion.yahoo.com/slv/ycheck/as/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.companion.yahoo.com/slv/ycheck/as/*http://search.yahoo.com/search?p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Brian Callahan\Application Data\Mozilla\Profiles\default\1kpvwj6r.slt\prefs.js)
O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\Program Files\ClearSearch\IE_ClrSch.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_3.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_3.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Smapp] Smtray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [MSConfig] FVNSVBMXHG.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: HP OfficeJet Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 600\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Support - {87F9D62F-F151-476A-ABE5-5B6DC63EAA48} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {31932A5C-9234-4377-A920-72E7DD340DB4} (Snapfish File Upload ActiveX Control) - http://www.clarkcolor.com/ClarkUpload.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20011217/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {62B53F93-2E32-11D4-B0A1-004095451A77} (EagleSTAR Download Manager) - http://208.48.227.168/tpe/modules/dmgr/downloadmanager.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/my/yiebio4022b.cab
  • Topic Stats
  • Top Replies
  • Link to this Topic
Type: Discussion • Score: 1 • Views: 1,747 • Replies: 5
No top replies

 
Craven de Kere
 
  1  
Reply Thu 8 Jul, 2004 09:38 am
Boot into safemode and delete them manually.
0 Replies
 
brical
 
  1  
Reply Thu 8 Jul, 2004 10:11 pm
Thanks. My pc is now clean....adaware does not detect any adware files, and NAV does not detect virusus or adware. However, spybot is indicating that I have a problem with dso exploit. Do I need to address this issue? refer to spybot log file below.


--- Report generated: 2004-07-08 23:30 ---

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-21-1644491937-507921405-1957994488-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3


--- Spybot - Search && Destroy version: 1.3 ---
2004-06-16 Includes\Cookies.sbi
2004-06-16 Includes\Dialer.sbi
2004-06-17 Includes\Hijackers.sbi
2004-06-16 Includes\Keyloggers.sbi
2004-05-12 Includes\LSP.sbi
2004-06-16 Includes\Malware.sbi
2004-06-16 Includes\Revision.sbi
2004-06-16 Includes\Security.sbi
2004-06-16 Includes\Spybots.sbi
2004-06-16 Includes\Tracks.uti
2004-06-16 Includes\Trojans.sbi
0 Replies
 
Craven de Kere
 
  1  
Reply Thu 8 Jul, 2004 10:26 pm
Have you installed all windows updates?
0 Replies
 
brical
 
  1  
Reply Thu 8 Jul, 2004 11:03 pm
Yes...I have installed all windows updates
0 Replies
 
Justthefax
 
  1  
Reply Sat 14 Aug, 2004 08:54 am
This is a log from SPYBOT which reported finding three DSO Exploit, Can anyone tell me about thess? These may be apart of HP install.

Do I need to remove these from my computer? tried doing it in safe mode and they did not come out.

Thanks.


DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-21-1606980848-2111687655-1343024091-1004\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3


--- Spybot - Search && Destroy version: 1.3 ---
2004-08-11 Includes\Cookies.sbi
2004-08-11 Includes\Dialer.sbi
2004-08-11 Includes\Hijackers.sbi
2004-08-11 Includes\Keyloggers.sbi
2004-05-12 Includes\LSP.sbi
2004-08-11 Includes\Malware.sbi
2004-08-11 Includes\Revision.sbi
2004-08-11 Includes\Security.sbi
2004-08-11 Includes\Spybots.sbi
2004-08-11 Includes\Tracks.uti
2004-08-11 Includes\Trojans.sbi
0 Replies
 
 

Related Topics

Super cool computer tricks, for dopes like me. - Discussion by OCCOM BILL
Clone of Micosoft Office - Question by Advocate
Do You Turn Off Your Computer at Night? - Discussion by Phoenix32890
The "Death" of the Computer Mouse - Discussion by Phoenix32890
Windows 10... - Discussion by Region Philbis
Surface Pro 3: What do you think? - Question by neologist
Windows 8 tips thread - Discussion by Wilso
Mac help/can't install new printer, don't remember passwd - Discussion by ossobuco
GOOGLE CHROME - Question by Setanta
.Net and Firefox... - Discussion by gungasnake
Hacking a computer and remote access - Discussion by trying2learn
 
  1. Forums
  2. » NAV cannot delete adware files found during scan for viruses
Copyright © 2025 MadLab, LLC :: Terms of Service :: Privacy Policy :: Page generated in 0.03 seconds on 12/23/2025 at 10:11:51
▲ ▼