@Walter Hinteler,
Which leads to the question of why Mr. Duncan wasn't immediately moved to one of the two hospitals (In Georgia and Nebraska) that have proven they can properly handle Ebola patients.
Call me cynical, but I suspect that it was because the White House political hacks didn't want to upset the narrative laid out by their boss that America's healthcare system is entirely prepared to handle any and all Ebola patients.
The same dynamic came into play when Administration officials fell all over themselves denying that the Benghazi attack was committed by
Islamist terrorists. To do so would have taken some of the wind out of the "Bin Laden Is Dead and Al Qaida Is on the Run" campaign slogan.
This White House is all politics; all the time. While Republican politicians may have tried to make some hay out of moving Mr. Duncan to Emory, they would have looked bad doing so, doing so would have instilled more confidence in the American people that the government was right on top of this crisis, It probably would have reduced the current number of Ebola patient by two (the two nurses).
This off course has nothing to do with the medical "experts'" understanding of the disease and how to treat it, which is something folks like max want to endlessly trumpet. It has everything to do with the way that government run operations actually pan out because of administrative incompetence and political considerations trumping the technical.
I wouldn't be surprised to learn that someone in CDC recommended that Duncan be moved to a proven facility, but was shot down by a superior.
Max blithely dismisses the CDC mistake of allowing the second nurse to fly from Cleveland to Dallas as simply "dumb." It's dumb mistakes that can turn a well-managed crisis into one that is out of control.
The CDC is part of the government, and while the first and foremost responsibility of the government in this crisis is to protect the American public from contracting Ebola, there is also a major responsibility involving making sure that the people who do contract the disease receive the best possible care. If anyone can form an opinion on whether or not Mr. Duncan would have received better care at a facility with experience with treating the disease we're not likely to hear about it for some time, if ever. Knowing that the Dallas Hospital has bungled certain aspects of the Duncan case certainly doesn't instill confidence in the American people, which leads us to a third major responsibility of the American government.
It wouldn’t have taken a psychic to realize that if Ebola reached our shores that the American public would experience a fairly high level of anxiety. For years now, the American media has portrayed the disease as one of the world worst Viral Bogeymen, concentrating on the horrific last stages during which patients bleed out from their every orifice while their internal organs literally liquefy. We have all been told it has an extremely high kill rate and led to believe (somewhat correctly) that contracting the disease is a death sentence.
The sensationalist way the media has covered this disease is not the government's fault, but it, obviously, set the stage for when a case came to our shores, and the psychological impact it would have should have been known and should have been planned for.
It appears clear that the government's plan for dealing with public reaction has been to make broad and at times overstated assurances while implying that only idiots are frightened by Ebola.
You can tell someone "Look, you're an idiot for worrying. We have this completely under control, and none of your fears will be realized, so just shut up and go about your business," but you then had better be perfectly correct, because the first reaction to a screw-up will be "Hey big-shot, you said we didn't have to worry, that nothing like this would happen. What else have you been wrong about and why should we trust you to do what you said you'll do?"
Crisis Management Experts all agree that Johnson & Johnson did a masterful job at reacting to the Tylenol tampering incidents back 1982. First and foremost they understood and took seriously the concerns of consumers. Although each one was an individual tragedy, in relative numbers, the seven people who died were statistically insignificant. At the time, there were 31 million bottles of Tylenol on the shelves of stores throughout the US. I don’t know if the probability of dying from contaminated Tylenol in 1982 was the same as dying from Ebola in 2014, but it’s certainly in the same ball park. What J&J did not do, is tell the public they had nothing to worry about and try to minimize their concerns by telling them how they had a much greater chance of dying from double lightning strikes, terrorist attacks, or driving in their car to their local supermarket. They didn’t simply tell them they had a plan they clearly demonstrated it and in a near flawless manner. What they did do was to immediately warn consumers not to buy their product and then recalled all 31 million bottles. Furthermore they reintroduced their product into the market in tamper-proof containers that were a break-through in consumer safety and actually helped solve a bigger problem than product tampering: Child access to adult medicines.
The CDC doesn’t have a product to recall, and there probably isn’t some equally dramatic and effective means to protect the public, but they can still learn from J&J by taking the public’s concerns seriously, communicate fully, honestly and without condescension, and remain focused on the goal and not allow secondary concerns like whether or not the president’s statement are backed up or contradicted to interfere with correct decision making.
Of course J&J had millions of dollars at stake, and, indeed their company itself. Tylenol represented 17% of the company’s income, and 37% of the $1.2 billion analgesic market. Whether their Chairman actually believed that the company needed to put people over profit or it was simply part of the PR plan, Tylenol was motivated to implement a plan that not only worked in terms of safeguarding the public it resulted in their restoring their market share from a low of 7% immediately after the deaths to 30% in less than a year, and they made a significant contribution to product safety in the process. Not bad for a soulless corporation run by unfettered capitalists.