Mac
forget talking with a debt collector.
Call sprint.
and if you have to... lie a little.
Sometimes, when an account is turned over to a collection agency, the original debt will NOT be available easily through the company.
So if you call sprint, and the person you get on the phone shows no past due account, they may be telling the truth. And if they say " it has been handed to so-and-so debt company" you can say " I just got a bill from Sprint. Can you tell me how much it is? And can I pay it with you now?"
Sometimes, they will say that once it is handed over, they can not help you. Ask for a manager. Because they can.
I saved HUNDREDS in debt collector charges doing that when I was fixing my credit. You just have to be a bit persistent. And lie. (

) sorry.. but you have to.
You
have to say that your bill SAYS sprint.. and not .. Wescrewyouforyourmoney Debt Collecting agency.
Besides.... they will never see it anyway. And when you clear the original debt with the original company, it clears off your credit 90% faster and cleaner.