Also after hooking it up I tried a manual regeneration. It went through all the cycles but I noticed nothing came out of the drain tube. I took the head apart and found the Piston rod ( part # 18265) was broken, also the O ring in the end plug assembly (where the piston slides through) is a little rough . Any idea where I can purchase these parts?
Still would like the setup instructions on the Ec475CT. Don't know if you tried to sent them as per your reply on 3/30/2011. It is digitally controlled.
My email is [email protected]
Sat 16 Apr, 2011 02:18 pm
Could you email me the instructions for changing the settings on the EC4, please? Thanks, [email protected]
this is not a reply - I simply cannot find any other way to contact you.....I have gone to your website and left several messages, but you have never called me back....please help....I have a RainSoft Gold Series installed by the Athens RainSoft that has gone out of biz.....don't really want to deal with the other dealer, as they will charge me a fortune for travel to do my maintenance or other work......can you help me in any way? My system is due for a checkup.....my email is [email protected]? Thank you.
We are installing the EC4 with the silver drop on the controller face piece in the house we are renting. We have the main unit, the salt container and what we believe to be the conditioner/filter tank as well. Anything you have on programming or running the system would be very helpful. Thanks in advance for anything you can do.
Rick [email protected]
Mon 17 Oct, 2011 09:49 pm
I need to reset and get my EC4 to regenerate at a regular interval. Can you tell me how to get in and reprogram it. It has stopped since I changed the filter.
Albert [email protected]
Fri 11 Nov, 2011 12:18 am
Hi Im new here and I just installed a ec4 whater softener and I was wondering if u know or have any idea on how to change the water hardness settings in it.
Any help would b greatly appreciated.
Wed 14 Dec, 2011 09:07 am
@ H2O Man
I too require programming instructions - my hardness level has changed, and I cannot reset the Drinking Water alarm, even though I've already changed the filters