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Tue 29 Dec, 2009 08:37 pm
I can't access email (Thunderbird) and the Internet (Firefox). I can access Word and open the most recent files that way, but individual desktop files are locked somehow. I plugged in my portable hard drive and eventually My Computer opened it, but when I tried opening a file on the h.d. it wouldn't open.
This is a critical disaster as I have a Thursday noon deadline and am in the middle of composing my weekly essay on books as well as editing the Jan 1 edition of a Newsletter in which it will appear.
I've tried turning off the computer and letting it rest for 20-30 minutes, but with no result.
The computer is HP a1550y, with XP Home OS. Word is 2003 version with Service Pack 3.
Help!!!
Try turning it off at the powerpoint and unplugging it for 10 mins