@CDobyns,
Although we successfully resolved the problem with a diagnostic tool on how to assess the functionality of the remote control unit itself, I thought it would helpful to follow-up with a posting on how the problem with the remote was ultimately resolved successfully.
When we last chatted, the digital camera solution had pinpointed that the remote control unit was the problem, and that a very weak infrared signal was being emitted. I revisted the batteries in the unit with a voltage tester and confirmed that all of the batteries that had been used were all well within the voltage specifications.
Then I disassembled the remote control unit, and only after I very closely examined the negative battery contact point on the remote unit, did I notice that the contact had a build up of something on it (corrosion, dirt, volcanic ash, peanut butter - or something). I removed the battery contact assembly and using a Dremel wire brush attachment, I removed all of the foreign substance build up on the contact.
I reassembled the remote control unit, inserted the batteries (the original batteries) and ran my test with the digital camera again - and voilá, good infrared signal. A test on the actual tuner confirmed that the remote is now working just fine.
I guess this just goes to prove that on most of these electronics, the most logical problem is usually the simple solution. It's a little like my dad used to tell me, "son, if the car won't start - 19 out of 20 times, it's the battery - even when it seems like it can't possibly be the battery. It's the battery". He was a pretty smart guy.
So, we didn't need the $34 new remote or the $10 universal remote. This time around we were able to go with the $0 solution, and those are my personal favorite. Thanks again everyone.