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Thu 14 Feb, 2008 03:56 am
I am, head of the IT department of a non-profit organization with around 75 employees. Our services are growing rapidly and we are in need of a customer support software which would not need customization to suit our needs. The reason being we don't wish to hire analysts or buy servers. As we are in the non profit industry, preferable would be free software. Any suggestion?
do a Google search using keywords...
free Customer support software
and you will find quite a few.
Unfortunately, some of them mean free download!
Especially take a look at..
http://www.versadev.com/versasrsdownload.aspx?source=Capterra
which has a free version (with a few limitations - read it).
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