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Thu 31 Jan, 2008 09:32 am
I bought a laptop about 3 months ago and it already had Vista installed.
Everything worked fine up until about a week ago, when suddenly, most of the keys on the bottom row stopped working. Looking around on the net, it seems that other people are having the same problem with Vista, but I haven't found anyone with an answer as yet.
Annoyingly, I'm having to use the "on screen keyboard" to fill in the blanks.
The only keys that work on the bottom row are : zbn. I'm also missing some punctuation keys, and am seriously considering taking this Vista garbage back to the store (over 80 miles away) and going back to XP.
Is there a remedy for this malfunction? A microsoft patch, maybe?
Any help would be greatly appreciated.
Vista is an OS and, as such, would be an unlikely (and illogical) candidate in troubleshooting a keyboard error. The most likely candidate for narrowing down this problem is the keyboard itself and the keyboard's cable. Swap to another kybd (if you can) and see if another keyboard produces the same symptom.
if I were a betting man I would say you have a cracked circuit board on the bottom row inside of your keyboard. It could even produce intermittant symptoms depending on the pressure on it.
However, to better present you with additional helpful Vista OS info beyond my grasp of experience, I leave you with a link to Vista-heads, a knowledge blog:
http://www.vistaheads.com/forums/microsoft-public-windows-vista-performance-maintenance/15756-keyboard-problems-windows-xp-professional.html
That suggestion is hard to do on a laptop. But I second the notion that it's very unlikely that it's an operating system problem.
Most of the keyboard problems I've had were solved by cleaning. In the case of a laptop the right way to do it would be to use pressurized cans of air.
Shouldn't be too hard to track down a usb keyboard and try that with the laptop.
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