Trouble with Outlook Express

Hmm.

I'm mainly going to bump up your question so that others might see it but I am curious as to whether you received any sort of message that the email was being sent. E. g. usually at the bottom it says something like "sending message 1 of 3". If you're getting that message then the email is being sent and then essentially what you have is what looks like a draft email not automatically moving into the sent folder.

To my mind that's an issue with Outlook rather than Comcast but if they think it's them (and they're willing to work on it), then I'd say to go with Comcast and see if they can help as others may have gotten similar errors.

Oh, and FYI, Comcast isn't your server; it's your Internet Service Provider (ISP).

jespah.yes i blew it on the server ,isp part .The only message i get about being sent is , 0 of 1 tasks has been complete . Im still thinking that there is a part of that Mcafee program still in this computer even though i have run ccleaner after removing the program .Arnie

I bet you're onto something. Can you run the pc in safe mode and do a search for McAfee? Not necessarily remove it that way, just look.

Im not sure if i can do that my self .Im not the most computer literate person but i learn quick. Arnie

Hmm okay well instead of safe mode you can just do a regular old search and see if you've got any McAfee left. It may miss some things but it's worth a shot in case there really is something out there.

Go to start>search>for files or folders
And then follow the instructions.

It's not a perfect method but it's something. In the meantime, I think going after Comcast is your best bet as they had supplied McAfee in the first place and it appears that the download they provided somehow became corrupted.

I did a search of files and folders and two items popped up .How do i get rid of them ?Arnie

First of all there are two likely problems for you:

1 - Outgoing SMTP scanning by your Anti-Virus program. They can screw up all sorts of things since all AV programs are written by retarded people (only slightly kidding).
2 - Many ISPs block outgoing SMTP connections to anything other than their own SMTP servers. Their solution is to use their own SMTP servers (which for comcast is smtp.comcast.net, but check in case they have different localized smtp servers).

Call comcast and ask them if they block smtp connections. If so ask them how to configure your email reader (Outlook).

If not, look into McAfee. But if McAfee is not running (doesn't matter if it's installed) it's probably not the culprit. I'm betting on an smtp configuration.

Additionally, you mention receiving a "corrupt" file. You may mean you received a virus and have bigger problems than mail on your computer.

Start with your ISP support (and re-enter your email account settings) and if that isn't it try getting your computer scanned for viruses (I'd go with Norton over McAfee as the lesser of the evils) and/or other problems.

I bought an external hard drive and am going to save everything i want like pictures and documents and then do a complete restore with disc formating .Arnie

That will probably help if the problem is not just a configuration issue (which you may still have to solve if it is). Since you mentioned not being computer-savvy I'd like to remind you to think about what programs you want to preserve (since you need install disks or files to restore most) as well as what drivers you need for your computer.

Most computers won't have problems with finding drivers after formating. But some hardware won't have drivers available online so make sure you can find all your drivers (new computers usually come with a drivers disk) or you may end up with a useless sound card or some other hardware.

arnie :

i also have an incompatibility problem with mcafee and windows mail .
i just came across this :




link to original :
MCAFEE PROBLEM

I was so glad to see this thread! I have had no problems with my Outlook Express until yesterday when this happened and it is still happening today. I thought maybe the tracks of a CD I was sending out was causing this but I guess not. I use bellsouth.net as my IP. I am going to be watching this thread and hopefully can fix my email problem too!

arella :
i haven't fixed the problem yet .
will be speaking to the server and take it from there .
are you running on VISTA ? - it gives plenty of incompatibility problems of all sorts , such as printer problems GRRR !
hbg

No I don't have Vista thank God! I had another computer with Vista on it and hated it!

I'm still having the problem sending out emails. It keeps sending the same emails over and over and over again. I ran a scan and cleaned up my hard drive, etc. and it still does it.

I just heard from someone I was sending the tracks to today. She said she got six copies of each email! There were fourteen emails with one zipped track to each email. And my outbox was still full and sending the emails! I finally got them deleted from the Outbox but had a bit of trouble doing it.

Trouble with Outlook Express and McAfee
Outlook express would not work after installing McAfee.
I spent some time trying to get this issue solved so when I did I thought it may help someopne else.
Problem
After I installed Mcafee I could open Outlook Express only once after the reboot. After the first opening It would look as though it was opening but would shut down. If I removed McAfee it would work fine. After several correcpondence with McAfee Tech support they sent me a fix. This is what they wrote.

Solution
Implement the new Outlook Express plugin for McAfee AntiSpam:
Option 1 - Automated implementation:
Download and save the new plugin package from http://download.mcafee.com/products/licensed/cust_support_patches/MSKOEplg32bit.zip
Unzip the package.
Run the AutoInstall.bat from the package.
Restart your computer.
Option 2 - Manual implementation:
Download and save the new plugin package from http://download.mcafee.com/products/licensed/cust_support_patches/MSKOEplg32bit.zip
Unzip the package.
Follow the instructions listed in the ManualInstructions.txt included in the package.
Restart your computer.

Hope this helps someone
Rod

Outlook Express and McAfee Problems
The instruction posted in the last tread fixed the conflict problem but it disabled part of McAgee to do so. In my opinion this is not a fix.
Then after receiving updates from McAfee the problem came back again.
Bottom Line McAfee and Outlook Express will not work together.
Sorry for the misguided information in the previous post. I guess I should have tested it before posting my findings. My Bad.

Rod