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HELP: Security message. Don't know what to do!

 
 
Roberta
 
Reply Fri 16 Nov, 2007 01:48 am
I used to have McAfree Security, but I let it expire. It's no longer in my computer. I just received (repeatedly) a message telling me that there's something suspicious in my files. I got an error message from Windows telling me that file I don't know anything about is inaccessible. I'm getting strange messages.

AOL has a scanner that runs automatically. It said everything seemed ok.

HOW CAN I CHECK THIS? WHAT CAN I DO?

How do I run a security scan?

BTW, at this moment there's a strange message at the bottom of my screen that says "About blank-Microsoft." I opened it. A tiny screen appeared at the top of the screen with something partially obliterated on it.

HELP!!!
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Type: Discussion • Score: 1 • Views: 942 • Replies: 15
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Thomas
 
  1  
Reply Fri 16 Nov, 2007 01:51 am
When I run into something like that, I usually Google the filename. If there is really something fishy going on, chances are it's being discussed on the web somewhere, and that someone has figured out a solution.
0 Replies
 
Walter Hinteler
 
  1  
Reply Fri 16 Nov, 2007 01:55 am
Additionally to what Thomas writes above - it may be a kind of spam, an advert, which only pops up.
0 Replies
 
Roberta
 
  1  
Reply Fri 16 Nov, 2007 02:00 am
The file name is long gone.

I'm continuing to get strange messages.

The AOL opening page looks strange.

I'm in a state of panic. I need my computer for work.

Is there some kind of security check I can do?
0 Replies
 
dadpad
 
  1  
Reply Fri 16 Nov, 2007 02:02 am
Downlod CounterSpy 2.5.1032

From this location
http://www.download.com/3000-8022_4-10705277.html

Run it and do what it says.

Download

Avg Anti spywear
From here
http://free.grisoft.com/doc/downloads-products/us/frt/0?prd=asf

Run it and do what it says.

Both these programs are free.

If you still have problems

You will need to work through Timbers' Malware thread.
http://www.able2know.org/forums/viewtopic.php?t=21111
0 Replies
 
TTH
 
  1  
Reply Fri 16 Nov, 2007 02:03 am
You can try this site.
http://www.microsoft.com/downloads/Browse.aspx?displaylang=en&categoryid=7
0 Replies
 
dagmaraka
 
  1  
Reply Fri 16 Nov, 2007 02:14 am
It may just be some leftover McAfee file on your computer that is trying to launch the program and finds it missing. That may happen if the uninstall was incomplete.

Can you copy the error message and paste it here?
0 Replies
 
Thomas
 
  1  
Reply Fri 16 Nov, 2007 02:34 am
Clamwin (http://www.clamwin.com/) is an open-source virus scanner that I have also heard good things about.

But I agree with Dag: before you do anything that involves much copying of files, you ought to find out what's going on. Posting the error messages here (and / or Googling them) is a good way to start.
0 Replies
 
dadpad
 
  1  
Reply Fri 16 Nov, 2007 02:38 am
Roberta

About blank is probably spywear.

Unless you have made some changes to your browser settings recently. It is also possible that removing norton if this was done recently has caused the change to your browser.

First things first; eliminate the possibility of spy ware by downloading and installing, then running the programs I suggested above.

If you still have problems after running the two programs I suggested you need to run timbers'yuckwear thread as suggested.
0 Replies
 
Thomas
 
  1  
Reply Fri 16 Nov, 2007 02:43 am
Here's another thought: If the error message is that files are missing, it could also be a hard disk problem. You can check for disk failure by running a command called Chekdisk. To do this, click Start-->Run and type "cmd". This will give you a shell prompt. At this prompt, type "chkdsk" and press the Return key. The program may churn for many minutes. That's okay. What messages do you get when you run this program?
0 Replies
 
TTH
 
  1  
Reply Fri 16 Nov, 2007 02:47 am
dagmaraka wrote:
It may just be some leftover McAfee file on your computer that is trying to launch the program and finds it missing. That may happen if the uninstall was incomplete.
I read the same thing & read that it could also be spyware.
0 Replies
 
Roberta
 
  1  
Reply Fri 16 Nov, 2007 03:49 pm
Thanks for the responses. I may try downloading something and seeing what I can do. I also put in a call to my computer repair geeks. I don't trust myself to fiddle around.

Big sigh.
0 Replies
 
TTH
 
  1  
Reply Fri 16 Nov, 2007 07:59 pm
Good luck Roberta. I hope what you try works.
0 Replies
 
Intrepid
 
  1  
Reply Fri 16 Nov, 2007 10:31 pm
It would help to know the message that you get.

However, the About blank-Microsoft could simply be a blank I.E. page.
0 Replies
 
Roberta
 
  1  
Reply Fri 16 Nov, 2007 11:55 pm
I can't copy the message. If I remember, I'll copy it by hand. I'm getting a variety of strange messages. But things seem to be working.

I truly appreciate your comments and concern.

Playing telephone/e-mail tag with the computer geek.
0 Replies
 
msolga
 
  1  
Reply Sat 17 Nov, 2007 12:42 am
Good luck, Roberta!
0 Replies
 
 

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