Rainsoft Gold Series Softener Problems

Hi all,

I bought my home in 2oo6, in which it already had a Rain Soft Gold Series Water Softener installed. I recently checked the salt level to find that it had not used any salt in the last 6 months. I emptied the brine tank (with exception to 1.5" of salt and a small amount of risidual water) and ran a manual regeneration cycle. Though I could tell the inlet/outlet valves flowing water at different times, I did not notice any water level change in the brine tank at all. It seemed like water flowed in and then out of the mineral tank, but that was about it.

So, I added 1.5 gallons of water to the brine tank and ran another manual regeneration cycle. Initially, water was sucked out of the brine tank.

Basically, I am not sure if I have an issue or not. The fact that there was not salt usage indicates something is not working properly. Does anyone have any documentation that shows the different steps of the regeneration cycle, how to troubleshoot, etc?

Thanks in advance.

Ryan
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