@tsarstepan,
1. As a customer service tool, (chatbots) really sucks.
2. When I am seeking customer service or customer support services, (chatbots) have always in every case prove to be completely useless and a waste of my time.
3. The best customer service is when I am able to (call) customer service and (speak) to a real person on the telephone to address my
very specific issues and
very specific questions.
4. I am referring to any company who implements (chatbots) in the place of customer service.
5. In my opinion, (chatbot) is one of the worst invention ever created when used as a form of customer service.