[closed]Why won't my Able2know toolbar upgrade?

Aaargh - same here!

Looks fine - says it has installed - then nada - zip.

I gave up - was gonna try again - I will.

No good - it jams at the Install stage - a pop-up says:

Error opening file for writing C:\Program Files\Able2know.com ToolBar\able2know.dll

The box includes a retry option - but this just reproduces the popup.

Other options on the pop-up are Ignore and Abort.

Hope something in that lot is helpful.

PS: If I click Ignore, the installation appears to proceed - and the installation successful page even appears. But - no toolbar.

I am running Windows 98 SE with Internet Explorer 6. You?

The tool bar works great without an upgrade but the upgrade prompt gets in the way. The problem is there doesn't seem to be a way to stop it.


You can get the old version here.

http://www.winsite.com/bin/Info?20500000037445

That didn't work either!

I am on Windows XP professional.

Sigh.

I miss the Toolbar!

have you tried removing the toolbar program from your computer (Add/Remove Programs)?
then you could install it from scratch...

Many times, Region!!!

Gotta chime in to say I've never been able to install even the original toolbar. I've got 98 SE too.

It's the newer version (1.5) that you will find on this site. The older one (1.0) is on the winsite link.

I found that when you try to install the 1.5 it does install a folder in the Program list. Check in Windows Explorer. Perhaps if you delete that you can install 1.0. You should probably leave any files that end with dll they are sometimes shared with other programs.

The latest version allows you to turn off update notification.

I don't have time to support the toolbar too much (it's just a freebie provided as is with a best effort at tech support) but I suspect these steps will do it for you:

1) Uninstall the toolbar.
2) Delete any files that are not removed in the uninstall (sometimes a browser process is still running and keeping the dll from deleting).

If you are unable to delete it it may be a process that is still using it (e.g. open IE windows could prevent it from being deleted as they are still using it). You would need to kill processes to free up write access to the file.

The easiest way to do this if you don't know how is to reboot. The surest way is to boot into safe mode.

Those two steps are not necessary to do this, but are the easiest to explain to you here.

3) Once it's removed, you can reinstall, using the latest version.


Doing this may (depending on whether there's other stuff wrong with your puter) solve your update woes.