Yep.
And, frankly, I find it apalling that people are not considered worth a living wage.
I had no idea it was so in Canada as well, though? Don't you have wage regulations?
I worked in hospitality for years, when I was a student - and - if you give good service, you still make good tips. We always pooled them, though, so the people not actually serving tables shared them.
To Oz eyes, too, the mandatory nature of the tipping seems ridiculous, also - it is the oddest paradox - an expected, and assumed, GRATUITY??????? I was very conscious of the terrible wages folk get, so of course, I always tipped - but it drove me nuts.
We did not tip so generously in Canada, though - we assumed you had decent labour laws there!!!!