Relistening to the audio, the beginning comments were "thoughts on tipping from the streets of Vancouver"...the first woman saying "I don't feel I should have to pay more than I am already." She's saying this with the disconnect that (a) what is on her check is not going to the server at all and (b) you would be paying more lady, if the servers wages go up to what is decent. Oh, or (c) I don't care how little the servers make. I don't want to pay more for my meal, and I don't want to make sure the server makes enough, and that the owner can make a necessary profit. I just want to go in and eat and pay the same. The owner should just take money out of his pocket and pay his servers more, and probably go out of business because I'm unwilling to spend more for a meal.
It also stated that "Recently some restaurants in Canada and in the US have started to try out a No Tipping Business Model"
The person speaking in the piece is Mike Von Massow, Associate Professor at the University of Guelph, in Canada. The audio is from CBC radio.
BTW, the "tipping fatigue" Von Massow speaks of, using as an example going to pay for something an seeing a tip line on the screen and thinking "Oh. I'm supposed to tip here?" That must be a Canadian viewpoint, because an American can ignore that with no guilt whatsoever if they don't feel it's a tipping situation.
As far as I'm concerned, it's just a gimmick used to catch low hanging fruit. Most people know it's not a tipping situation and ignore it. An occassional person inexperienced in tipping may leave something.
When I listened to that part, I was thinking "huh?"
In fact, the word "guilt" appears a couple of times during the audio, all spoken by people from Canada.
I don't think that's the thought process for most Americans, tipping out of guilt. I know it's not for me. Again, it may be in the thoughts of someone not from the US.
"Now this idea of not tipping is a particularly hot idea right now because of an American businessman named Danny Meyer..." Meyer owns restaurants both in and outside of NYC. Some are restaurants were people would usually tip. Others, like Shake Shack, which are all over, is not a tipping type place.
Von Massow says, when talking about Meyer introducing non tipping to a select NYC establishment(s) "we need to be a little bit careful here because (a) They're high end restaurants and (b) there's some novelty about being first. People are going there for the experience. It's another reason to go to one of Danny Meyers restaurants.
Von Massow goes on to say other restaurants (doesn't say where) are trying this, and "that for many it can actually be a relief to be excused from being required to tip."
That does NOT sound like an American at all. Seriously. Yeah, the restaurant they are specifically talking about is in NYC. It's probably picked up business because this is a novelty, and at a high end restaurant it might sway someone to try it, especially if it's being promoted no tipping here.
Sure it's anecdotal, but as someone who has lived in at least 6 different distinct areas/cities in the US, I can say I have never had anyone express any sort of "relief" at suddenly knowing you don't have to tip at a particular place.
NYC is a tourist attractions to people all over the world. Maybe it's a relief to tourists coming from a place without tipping habits, but I would seriously venture any Americans, beyond thinking, "wow, I didn't tip, but the meal price made up for it" are feeling any sort of mental or emotional relief.
So yeah, ok, it was an article that included a NYC restauranteur, presented on a Canadian radio stations, getting opinions from Canadians, hosted by a Candidan with a Candian guest...saying things that Americans in general wouldn't identify with.
So, not meaning this rudely, what was your point asking me if I'd listened? It was clear they are talking about one, or a few out of God knows how many restaurants that has eliminated tipping, and how they are accomplishing this.
They also said this is something that may take 15 to 20 years.
Yet, in other threads about tipping, people who are opposed to it never address how long it would take to eliminate it or that, one way or another they are going to pay.
The general feeling seems to be they should be able to just say "I don't want be responsible for paying someone's salary" and other reasons, and just stop tipping today. Lip service is given to "servers should be making a fair wage".
Well, they should. Your just stopping tipping without solutions in place is not going to help, it's going to hurt.
My advice to anyone, living or visiting the U.S. is to lobby for changes in how servers are paid, but continue to tip your servers as we are living in the world of right now.
I have to laugh at people who say they don't want to tip for service that is not stellar. Well what do you think you'd be doing if your server was being paid a proper wage, and the cost of your meal goes up accordingly?
The mother of a good friend of mine used to say "It all costs the same."
Yes, it does. In the end, one way or another, it all costs the same.